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Transportation Policy

2 months ago

Kingston, Canada The City of Kingston Full time

**Opening Statement**
We acknowledge that the City of Kingston is situated on traditional Anishinabek (Ah
- nish-in-ah-bay), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen-dat) territory and is the home of many Indigenous peoples. We are grateful to reside and work on this land.

Kingston is a smart, livable city in the heart of eastern Ontario. Its stable and diversified economy includes global corporations, innovative start-ups and all levels of government. Kingstonians enjoy a high quality of life with access to world-class education and research institutions, advanced healthcare facilities, affordable living and vibrant entertainment and tourism activities.

**Position Summary**
The Policy & Program Coordinator is responsible for leading transportation policy and program research, analysis, development, and implementation for active transportation, traffic systems and safety, and parking under the general direction of the Manager, Transportation Policy & Programs. This job provides customer service and engagement with residents and stakeholders on transportation related issues, programs, and policy changes.

This position manages the design, development and implementation of programs and policies consistent with strategic plans for Transportation & Infrastructure Services and other city departments and in support of the City’s Official Plan and Kingston Transportation Master Plan to ensure the safe and efficient movement of pedestrians, cyclists, and motorists.

KEY DUTIES & RESPONSIBILITIES

Develops and implements transportation programs and policies to ensure the safe and efficient movement of pedestrians, cyclists, and motorists
- Coordinates the development of short and long-term transportation plans at a block, neighbourhood, and city-wide level that support broader transportation policy goals
- Develops and maintains transportation demand data that is used to update major transportation studies and policies
- Delivers education and promotion of the existing transportation system and its various components to educate the public on various transportation facilities and to promote active modes of transportation
- Coordinates the review and update of implementation-based transportation policies and by-laws to align with strategic priorities
- Prepares staff reports to Committees and City Council to introduce new transportation policies or programs or provide updates on existing initiatives

Interfaces with residents, stakeholders, and Councillors to investigate, assess, and provide information or next steps on transportation-related issues
- Conducts counts or observations to collect transportation data or information at sites
- Completes assessments of transportation issues using relevant technical guidelines and manuals
- Provides written and verbal responses to transportation-related inquiries from Council and members of the public

Supervises and supports frontline Transportation Services staff
- Supervises frontline staff providing transportation programs including crossing guards
- Designs, implements, and reviews procedure manuals as well as develops policy for enforcement strategies, staff performance and productivity standards
- Researches and implements targeted training programs for Transportation staff development including when there are new or changed initiatives or regulations
- Develops department protocols, research and draft by-laws, and resolve complaints and concerns resulting from enforcement activity, and draft short forms wordings for approval (eg. Ministry of the Attorney General)
- Contributes to the development of transportation standards to be integrated into zoning bylaws, subdivision standards and site plan standards
- Assists with the development and review of advanced transportation planning ensuring compliance with applicable department standards, policies, and procedures

Learning and development
- Participate in opportunities for self development including development of technical skills, and participation with professional associations to keep up to date with industry standards and best practices and changing regulatory requirements
- Participate in opportunities for leadership development through training and support of team including development and mentoring of frontline transportation staff

Other duties as assigned

**Skills, Abilities, Work Demands**
Must have excellent communication, negotiation and conflict resolution skills with the ability to influence others

Strong, effective customer service and interpersonal skills

Ability to work in a team environment, liaise with key stakeholders and to function effectively with mínimal supervision

Proficient computer skills with MS Office including advanced skills in Excel

Strong time and project management skills with the ability to multi-task

Strong problem-solving skills with the ability to gather and interpret information

Strong analytical and research skills with the ability to formulate