Night Auditor

2 weeks ago


Hamilton, Canada Sheraton Hamilton Full time

Sheraton Hamilton Hotel seeks enthusiastic individuals who are passionate about customer service and dedicated to their work. Our goal at Sheraton Hamilton is to exceed the expectations of every guest staying with us by providing warm, engaging and personalized service. We work to recruit, train and retain the brightest, most connected and energetic people in the hospitality industry who are committed and dedicated to customer service, and who believe in spirited teamwork.

**Hours of Work**: Hours of work are scheduled based on operational requirements to include weekdays and weekends. A typical shift is 11pm - 7:30am.
- Maintain a house bank and make a deposit and accurate report of receipts daily.
- Answer telephones and guest inquiries
- Issue key and control entrance of safety deposit box
- Post Miscellaneous charges as needed
- Daily balancing of the Front Desk and Restaurant cashiers
- Investigation of discrepancies
- Auditing of the Hotels daily sales transactions
- Preparation of daily Hotel Revenue reports
- Greet and welcome guests upon arrival
- Register guests onto the computer, verify reservation, address and credit information
- Check guests in and out
- Accept payment for guest’ accounts both at the time of registration and at check-out.
- Any other duties as assigned

**Qualifications**
- Experience as a night auditor and/or front office/cashier an asset
- Proficiency in Microsoft Word and Excel
- Detail oriented
- Good verbal and written communication skills
- Must be self-starter, able to work on own with little or no supervision.
- Must posses strong organizational, analytical, problem solving, customer service skills.

Perks
- Worldwide hotel discount
- Health/Dental/Vision Benefits

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Vision care

Schedule:

- 8 hour shift
- Night shift

COVID-19 considerations:
Standard Covid-19 policies and procedures. Mask policy.

**Experience**:

- accounting: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: In person


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