Switchboard Operator

2 weeks ago

Dartmouth, Canada O’Regan’s Motors Limited Full time

What makes O'Regan's Automotive Group such a great place to work? Safety first Our top priority is the health and safety of our staff, clients and community. Not to mention our spacious and immaculate facilities and excellent leadership. O'Regan's is one of Canada's 50 Best Managed Companies that is committed to being Canada's premier automotive needs provider and we believe it is our employees who will take us there. We are currently seeking a Switchboard Operator to join our team

**What we are doing to keep you safe**:

- Strictly adhering to protocols set by our governments, public health authorities, and medical professionals
- Providing hand sanitizing stations, disinfectant wipes, masks and gloves for employee use
- Enhanced cleaning procedures by our dedicated cleaning team
- Implementing pre-screening questions for customers prior to booking appointments

**Qualifications**:

- Possess excellent communication skills
- Exhibit an interest in providing excellent customer service
- Have strong organization and time management skills
- Have a basic knowledge of computers and data entry
- Have a positive attitude
- Work well in a dynamic team based environment
- Previous switchboard experience in a professional environment will be considered an asset.

**Responsibilities**:

- Provide excellent customer service via telephone
- Qualify and direct all incoming calls to the appropriate person or department
- Ability to fulfil a variety of shifts between the hours of 7am and 9pm (5 shifts between Monday and Saturday)

**We Offer**:

- Competitive compensation
- Comprehensive benefits package
- Company RSP matching program
- Employee assistance program

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