Revenue Operations Analyst

6 months ago

Toronto, Canada Loopio Full time

Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam.

Reporting into the Revenue Systems Lead, this is an exciting opportunity for a detailed oriented individual with great interpersonal and analytical skills looking for a place to learn and grow in a collaborative environment. If you thrive on continuous improvement and iteration, enjoy constant learning, embrace adaptability, and are passionate about automation, this opportunity is perfect for you.

**What You'll Be Doing**:

- Collaborate closely with the business to understand and scope business needs and translate them into technical solutions
- Configure key revenue systems (primarily Salesforce) and workflows to meet business objectives and needs
- Provide day-to-day technical support for the revenue teams via help desk tickets
- Define, scope, test, and implement operational revenue improvement projects, including prioritization and release large-scale updates that scale with the growth of the business.
- Identify existing workflows and processes gaps within our processes and tech stack while working cross-functionally with end-users, RevOps, and IT to continuously improve
- Create and maintain process and technical documentation that allows for future-proofing solutions and processes
- Collaborate with the greater Revenue Operations team to deliver end-to-end solutions that support the key objectives of our go-to-market strategy
- Stay current on the latest tech stack features, updates, and best practices

**What You'll Bring to the Team**:

- 2+ years in sales/revenue operations role, managing or administering technology for GTM team
- Certification in Salesforce Administration. Salesforce experience and capability are considered strong assets, additional certifications are a plus.
- Experience with other sales tools (LeanData, Outreach, Gong, etc.) are a plus
- Superior analytical and problem-solving skills
- Ability to navigate in a fast-paced environment, comfortable with ambiguity. Previous experience in a SaaS organization is an asset.
- Impeccable time management and organizational skills
- Excellent verbal and written communication skills.

**Where You'll Work**:

- Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We have Hub Regions spanning across Canada, UK, and India, which means that employees live and work remotely within a 300 KM radius of Toronto (within Ontario),Vancouver (within British Columbia), Ahmedabad (within Gujarat), Pune (within Maharashtra), and London (UK) and work within regular business hours in their timezone.
- You’ll collaborate with your teams virtually (we’re just a Zoom call away) and have established core sync hours and focus time during the workday to enable us to work smarter together

**Why You'll Love Working at Loopio**:

- Your manager supports your development by providing ongoing feedback and regular 1-on-1s
- You have tons of autonomy and responsibility: this role provides an opportunity to try new things and push creative boundaries
- You’ll learn more than you thought was possible; our team is obsessed with personal and professional growth (every Looper receives a professional mastery allowance each year)
- You’ll be set up to work remotely with a MacBook laptop, a monthly phone and internet allowance, and a work-from-home budget to help get your home office all set up
- Join us in regular company socials, AMA (Ask-Me-Anything), and quarterly kick-off to celebrate the big wins and milestones as #oneteam
- You’ll be joining a culture that has thoughtfully built out opportunities for connections in a remote first environment.
- We have Employee Resource Groups, House Teams (curious? ask us about it), virtual yoga, cooking classes and many more moments for us to have fun and learn together
- You’ll be a part of an award-winning workplace and one of Canada’s fastest growing companies with ample opportunity to make a big impact here

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