Product Design Intern, Summer 2023

3 weeks ago

Toronto, Canada BMO Financial Group Full time

33 Dundas Street West Toronto Ontario,M5G 3C2

As a co-op/intern student at BMO, you will have the opportunity to be heard, keep growing and make a difference. You will be part of our campus program to gain the skills and knowledge needed to take on roles similar to the description listed below.

Our student experience is designed to integrate you to the BMO team from day one by adding value in the work you do. You will have the opportunity to participate in programs such as the Women in Technology Mentorship Program, BMO First Friend peer assignment, BMO Social Squad student-led activities, BMO U corporate learning platform and access to various Employee Resource Groups to further develop your network within BMO.
- Provides advice and guidance to assigned business/group on BMO design rationale, user experience perspective, and user-centered design practices.
- Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
- Provides advice and guidance to assigned business/group on implementation of solutions.
- Provides input into the planning & implementation of new digital platform enhancements including scoping of new projects and proposed design deliverables.
- Builds effective relationships with internal/external stakeholders.
- Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
- Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
- Delivers detailed design artifacts (e.g. visual designs, mock-ups, prototypes).
- Reviews and approves the work of other designers as required.
- Stays informed of changes and trends in the creative and design community to enhance skillset over time and brings new ideas/perspectives to BMO.
- Develops knowledge related to design and / or area of design specialty e.g. User Experience Design (UX Design), User Interface Design (UI Design), Visual Design, User Design Research and Design Operations.
- Prototypes ideas to share concepts and learn from users.
- Supports user experience research activities e.g. usability testing, persona development, journey mapping, surveys, etc.
- Develops an understanding of the digital solution design interactions and user flows for the user experience in order to design solutions options.
- Presents design concepts at stakeholder review meetings and engages in a friendly critique session in order to come up with a great design.
- Collaborates with internal & external stakeholders to support planning, implementation and sustainment of the design operations. e.g. other design partners, researchers, digital product owners, technology partners.
- Analyzes data and information to provide design insights and recommendations e.g. industry best practices, client feedback, new vendor offerings, competitor practices, website, process and business metrics.
- Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
- Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.
- Plans, conceptualizes, designs & executes key design elements and design solutions as required to meet overall project timelines to execute business strategy e.g. communications content, visual designs, mock-ups, prototypes, screens, workflow, wireframes, campaigns, etc.
- Implements existing design patterns, style guides, and accessibility guidelines, while contributing to their continuous improvement.
- Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
- Exercises judgment to identify, diagnose, and solve problems within given rules.
- Works independently on a range of complex tasks, which may include unique situations.
- Broader work or accountabilities may be assigned as needed.** Qualifications**:

- Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
- Degree in Computer Science, Interaction Design, Graphic Design preferred.
- Knowledge of web and mobile app design.
- Expertise in visual design.
- Knowledge of User Experience / User Interface principles and best practices, user research techniques.
- Experience working within cross-functional teams, and using lean/agile design practices.
- Proficient with design software such as Sketch, Axure, Adobe Creative Suite, InVision, etc.
- Familiar with capabilities of front end technologies (HTML, CSS, Java Script).
- Technical proficiency gained through education and/or business experience.
- Verbal & written communication skills - In-depth.
- Collaboration & team skills - In-depth.
- Analytical and problem solving skills - In-depth.
- Influence skills - In-depth.
- Data driven decision making - In-depth.

**We’re here to help**

At BMO we are driven by a shared Purpose: Boldly Grow th

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