Product Management Intern, Summer 2023

2 weeks ago

Toronto, Canada BMO Financial Group Full time

33 Dundas Street West Toronto Ontario,M5G 3C2

As a co-op/intern student at BMO, you will have the opportunity to be heard, keep growing and make a difference. You will be part of our campus program to gain the skills and knowledge needed to take on roles similar to the description listed below.

Our student experience is designed to integrate you to the BMO team from day one by adding value in the work you do. You will have the opportunity to participate in programs such as the Women in Technology Mentorship Program, BMO First Friend peer assignment, BMO Social Squad student-led activities, BMO U corporate learning platform and access to various Employee Resource Groups to further develop your network within BMO.

Researches, defines, aligns, develops, and implements sales and marketing strategies with P&L (profit and loss) accountability to enable the sales force to effectively sell, fulfill, and service new and existing individual or portfolio of banking products and improve the customer experience. Carries out market research, forecasting, pricing, and competitive analysis, monitors product and system performance, and assesses problems to develop and implement solutions. Manages product risks in compliance with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to take products to market.
- Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
- Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
- Conducts independent analysis and assessment to resolve strategic issues.
- Builds effective relationships with internal/external stakeholders.
- Ensures alignment between stakeholders.
- Breaks down strategic problems, and analyzes data and information to provide insights and recommendations.
- Monitors and tracks performance, and addresses any issues.
- Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
- Executes work to deliver timely, accurate, and efficient service.
- Supports development of key metrics and identification of trends.
- Acts as the day to day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions.
- Resolves internal, first level customer escalations.
- Leads/participates in the design, implementation, and management of core business / group processes.
- Gathers basic market research and competitive intelligence, including pricing, from publicly available information.
- Gathers information on customer / consumer, and channels.
- Runs analyses and reports that support risk management and policy development.
- Defines and implements business cases and strategic roadmaps for banking products and services, including project and budget approvals.
- Designs, implements, manages, and enhances a single product or suite of products throughout the product lifecycle.
- Develops, implements, and monitors key metrics and action plans to optimize financial performance
- Continuously improves processes to identify issues and deliver optimal customer experience.
- Works with partners to develop salesforce training and materials and manages change.
- May support the sales team in development of client deals and related presentations.
- Develops and maintains relationships with external partners and vendors.
- Creates the marketing strategy, including offers and campaigns, and works with Marketing and other partners to execute.
- Develops, implements, and manages product documentation, templates, and requirements to ensure they accurately reflect product and systems functionality.
- Influences and/or determines credit product risk parameters and metrics.
- Focus may be on a business/group.
- Thinks creatively and proposes new solutions.
- Exercises judgment to identify, diagnose, and solve problems within given rules.
- Works mostly independently.
- Broader work or accountabilities may be assigned as needed.** Qualifications**:

- Entry level job; post-secondary degree in related field of study desirable.
- Methodology and process - good
- Analytics and reporting - good
- Desirable: Software and systems architecture knowledge - good
- Specialized knowledge from education and/or business experience.
- Verbal & written communication skills - In-depth.
- Collaboration & team skills - In-depth.
- Analytical and problem solving skills - In-depth.
- Influence skills - In-depth.

**We’re here to help**

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make a

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