Customer Service Representative

3 weeks ago


Burlington, Canada CM Lighting Maintenance Full time

CM Lighting Maintenance is an electrical contractor based in Burlington and has been servicing the needs of commercial and industrial clients in the Greater Toronto Area for over 18 years.

**JOB TITLE**: Customer Service Representative

:
The Customer Service Rep is responsible for providing prompt, courteous and knowledgeable service to our B2B customers. They are required to provide a high level of customer service at all times through superior communications skills. The Customer Service Rep will also be responsible for handling general inquiries, placing accurate work orders, supporting the Sales and Estimating Teams and the handling of customer calls. He or she is expected to help develop and maintain strong customer relationships.

**RESPONSIBILITIES**:

- Answer all inbound calls
- Handle customer queries
- Support Sales and Estimating teams
- Create and follow up on work orders
- Create invoices
- Other duties as requested

**EDUCATION / EXPERIENCE**:

- University Degree or Diploma in Business or equivalent experience
- Experience with B2B industries
- 2 -3 years full time experience working in a fast-paced team environment

**Qualifications**:

- Proven customer service experience
- Strong interpersonal and telephone skills
- Familiar with electrical and lighting industry an asset
- Excellent command of English -- both written and oral
- Ability to multi-task and work well under pressure
- Excellent time management with ability to work independently
- Superior organizational and prioritization skills
- Ability to take initiative to resolve problems quickly and efficiently
- Strong work ethic and positive team attitude

**JOB TYPE**:

- Full-time, Permanent
- Salary
- Hours Monday to Friday, 8:00 am to 4:30 pm
- Health and Dental Benefits Plan
- RRSP plan
- Located on Public Transit Route
- Positive, professional office environment
- Immediate Start

**LOCATION**:

- 916 Gateway Dr. Burlington, ON

**LANGUAGE**:

- English

**Job Types**: Full-time, Permanent

**Salary**: $41,000.00-$52,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- RRSP match
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Work Location: One location



  • Burlington, Canada ServiceOntario (GTGI, Private Service Provider) Full time

    ServiceOntario office requires experienced counter service representative. A minimum of 1-year experience required. This is a fast-paced work environment serving customers in Burlington, Ontario. Services include the provision of information and issuance of health cards, driver’s licence, licence plates, stickers, Auto Dealerships (OMVIC), Ontario photo...


  • Burlington, Ontario, Canada ServiceOntario (GTGI, Private Service Provider) Full time

    ServiceOntario office requires experienced counter service representative. A minimum of 1-year experience required. This is a fast-paced work environment serving customers in Burlington, Ontario. Services include the provision of information and issuance of health cards, driver's licence, licence plates, stickers, Auto Dealerships (OMVIC), Ontario photo...


  • Burlington, Canada Pioneer Pools Service Full time

    You will be provided with extensive training regarding procedures and equipment knowledge. At Pioneer Family Pools, our goal is to provide our clients with a positive experience and build lasting relationships based on trust, efficiency, and reliability. Customer satisfaction is at the core of our actions and decisions we make. We work as a collaborative...


  • Burlington, Canada Pioneer Pools Service Full time

    You will be provided with extensive training regarding procedures and equipment knowledge. At Pioneer Family Pools, our goal is to provide our clients with a positive experience and build lasting relationships based on trust, efficiency, and reliability. Customer satisfaction is at the core of our actions and decisions we make. We work as a collaborative...


  • Burlington, Canada U-Haul Full time

    **Customer Service representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...


  • Burlington, Ontario, Canada UNITED PARCEL SERVICE Full time

    Primary Job Posting Location:Burlington, Ontario CanadaExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...


  • Burlington, Canada City of Burlington, Ontario Full time

    **Description** **Working for the City of Burlington** A great career is closer than you think. Come work for the City of Burlington, where you’ll be joining an innovative and progressive workplace focused on building a 21st century city that respects the diversity of our residents, visitors and employees; and prioritizes continuous opportunities for you...


  • Burlington, Canada Omega Holdings Full time

    The Customer Service Representative will interact with the company’s customers by addressing inquiries and resolving complaints. - **Duties/Responsibilities**:_ - Collects and enters orders for new or additional products or services. - Monitors customer orders while working with purchasing department to ensure meeting customer requirements are met. -...


  • Burlington, Canada Omega Holdings Full time

    The Customer Service Representative will interact with the company’s customers by addressing inquiries and resolving complaints. - **Duties/Responsibilities**:_ - Collects and enters orders for new or additional products or services. - Monitors customer orders while working with purchasing department to ensure meeting customer requirements are met. -...


  • Burlington, Ontario, Canada EightSix Network Inc Full time

    Exempt: Full Time M-F 8:00-5:00 Position: In office Karndean Designflooring Canada is seeking to hire a Bilingual Customer Service Representative to work from our headquarters in Burlington. Responsibilities: Include but not limited to providing excellent customer service experience to all internal and external customers by addressing customer needs in a...


  • Burlington, Ontario, Canada EightSix Network Inc Full time

    Exempt: Full Time M-F 8:00-5:00Position: In officeKarndean Designflooring Canada is seeking to hire a Bilingual Customer Service Representative to work from our headquarters in Burlington.Responsibilities: Include but not limited to providing excellent customer service experience to all internal and external customers by addressing customer needs in a timely...


  • Burlington, Ontario, Canada Equest Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers' purchases, returns, trade-ins and more.No experience required, we will equip you with the...


  • Burlington, Ontario, Canada UNITED PARCEL SERVICE Full time

    Primary Job Posting Location:Burlington, Ontario CanadaExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...


  • Burlington, Canada Quadra Full time

    **Position**: Customer Service Representative **Location**: Burlington, Ontario **Status**: Contractual - 12 months (1) Are you known for your initiative and attention to detail? Are you described as an excellent team player, able to deal quickly with a variety of complex situations? We are looking for our next member to join our customer service team as...


  • Burlington, Ontario, Canada Burlington Youth Soccer Club Full time

    Our Finance Department is hiring. Are you passionate about customer service? Do you thrive in a fast-paced and energetic environment?View the Customer Service Representative Job Description Here.**- _this is a paid position_


  • Burlington, Canada Groupe Touchette Inc. Full time

    **Job Purpose** The Customer Service Representative will provide support to customers. Do you enjoy talking to customers and providing them with solutions? We have the challenge for you! Are you looking for a job with a Quebec-based company of national scope, a dynamic work environment stimulated by innovation, a collaborative team and a flexible schedule...


  • Burlington, Canada Rentokil Initial Full time

    **Customer Service Representative** Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends! **Who are we?** **Responsibilities**: **What do our Customer Service Representatives do?** Our Customer Service...


  • Burlington, Canada Target Specialty Products Full time

    Overview: **Customer Service Representative** Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends! **Who are we?** **Responsibilities**: **What do our Customer Service Representatives do?** Our...


  • Burlington, Canada The MEARIE Group Full time

    **Customer Service Representative** **ABOUT THIS ROLE** Burlington Hydro Inc. (“BHI”) is seeking a Customer Service Representative to join our Customer Accounts team. Reporting to the Manager, Customer Accounts, this position is responsible for providing superior customer service to customers with information related to billing inquiries, new and...


  • Burlington, Canada Children's Education Funds Inc. Full time

    Job Summary: As a Customer Service Representative, you are the first point of contact with customers. In this role, you are responsible for providing prompt and effective service to our customers. Job Responsibilities: - Log communication with customers using our tracking system; - Demonstrate a strong understanding of our products; Job Requirements: -...