Member Service Representative

7 days ago

Cambridge, Canada Your Neighbourhood Credit Union Full time

**Posting #**:24-15

**Location: Waterloo Region**

Your Neighbourhood Credit Union (YNCU) is looking for Summer Students who are community-minded and passionate about their work to work in multiple branches across the region from May through August.

Do you know a talented student who would like to work with other awesome and like-minded people toward a common goal?

Here at YNCU, we are all about putting our money where our mouth is and keeping our dollars local and investing back into our members, staff, and community; and we are looking for students to join our team.

Look at the below job posting, and if it’s a good fit, please encourage them to apply.

Thanks for checking us out

**The Role**

The part-time Summer Student Member Service Representative (MSR) demonstrates a strong passion for customer service. The Summer Student MSR provides courteous member service not only by processing member’s financial transactions, but by cross selling (or referring) our full range of products and services at every opportunity, ensuring that our members expectations are consistently met or exceeded.
- process members’ transactional requests (deposits, withdrawals, transfers, etc.) in branch
- provide in branch member service through telephone inquiries
- balance ATM when requested
- promptly respond to member inquires/problems in a courteous and efficient manner
- uncover members’ needs, and assist members to utilize the products or services

**Why work at YNCU?**

YNCU Summer Students will have the opportunity to receive strong personal and career mentorship in a collaborative learning environment.

YNCU Summer Students also get to be a part of the growing credit union movement and help us get the word out on why banking locally is so important. We’re your friendly, helpful, and financially savvy neighbour who provides tailored financial services to our members, supports small businesses, creates local jobs, and gives back to causes that matter.
- Employer under The Career Directory (2023): Canada’s Best Employers for Recent Graduates
- Competitive Compensation, Incentive Programs and Benefits
- Canada's Healthy Workplace Month Great Employer Award 2023
- Certified Ontario Living Wage Employer
- Wellness Initiatives including our Employee and Family Assistance Program, premium membership for Calm
- Training and Development Opportunities through internal learning platform
- Establish connections and build lasting relationships
- Participate in fun team building activities
- Supported development by leaders through coaching
- Participate in Dress Down Casual Fridays
- Free Banking

**What we are looking for**
- **Currently enrolled** in post-secondary program (preferably business, finance or a related program)
- Flexibility to work a varying schedule, which could change
- Willingness to work at any branch of YNCU when requested
- Self-starter who works proactively to ensure needs of members are met and works as a team player
- Ability to communicate clearly with both employees and members
- Professional conduct and appearance
- Must have a valid Ontario driver’s license and reliable available vehicle
- Must be bondable

**Term Length**: 4 months

**Term Start Date**: May 6th, 2024

**Term End Date**: August 30, 2024

**Base Rate of Pay**:$23.91 Hourly

To be considered for this opportunity you must be available Monday - Friday between the hours of 8:45AM - 6:00PM.

YNCU strives to be a diverse workplace reflective of the communities that we live in. We are committed to a diverse workforce and invite everyone to apply. YNCU makes hiring decisions solely on qualifications, merit, and business needs at the time.

YNCU is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, gender, religion, sexual orientation, national origin, disability, pregnancy, or any other protected characteristic as outlined by national, provincial, or municipal laws. This applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, leave of absence, compensation, benefits, and training.

**Job Type**: Part-time

**Salary**: From $23.91 per hour

Expected hours: 18 - 37.5 per week

Schedule:

- Day shift
- Monday to Friday

Ability to Commute:

- Cambridge, ON N1R 6J1 (required)

Work Location: In person

Expected start date: 2024-05-06

  • Member Services Representative

    1 week ago

    Cambridge, Ontario, Canada Meridian Full time

    Description "> Why Meridian? At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. Find our story here: Our Retail Banking Practice: Our vision is to be recognized as the financial...

  • Member Services Representative

    3 weeks ago

    Cambridge, Canada Meridian Credit Union Full time

    **Why Meridian?** At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are. **Find our story here**:About Meridian**: **Our Retail Banking Practice**: Our vision is to be recognized as the financial...

  • Member Services Assistant

    2 months ago

    Cambridge, Canada Idea Exchange Full time

    Posting #24-13x **Member Services Assistant** **Part-Time, Permanent** Preston Location Idea Exchange is a community hub comprised of the public libraries and art galleries for the City of Cambridge, a thriving city with a rich architectural heritage and the second largest community within the Waterloo Region. We are committed to supporting and inspiring...

  • Client Service Representative

    1 week ago

    Cambridge, Ontario, Canada People Corporation Full time

    Job Description We are seeking a Client Service Representative to join our amazing team This hybrid position is based in Cambridge Ontario, however, the location is flexible as this role is mostly remote and only occasionally in office. Client Service Representatives provide service and support for internal and external clients. You will work closely...

  • Client Service Representative

    4 weeks ago

    Cambridge, Canada People Corporation Full time

    We are seeking a **Client Service Representative** to join our amazing team! This hybrid position is based in Cambridge Ontario, however, the location is flexible as this role is mostly remote and only occasionally in office. Client Service Representatives provide service and support for internal and external clients. You will work closely with the Account...

  • Client Service Representative

    1 day ago

    Cambridge, Canada People Corporation Full time

    We are seeking a **Client Service Representative** to join our amazing team! This hybrid position is based in Cambridge Ontario, however, the location is flexible as this role is mostly remote and only occasionally in office. Client Service Representatives provide service and support for internal and external clients. You will work closely with the Account...

  • Client Service Representative

    4 weeks ago

    Cambridge, Canada People Corporation Full time

    Job Description We are seeking a Client Service Representative to join our amazing team! This hybrid position is based in Cambridge Ontario, however, the location is flexible as this role is mostly remote and only occasionally in office. Client Service Representatives provide service and support for internal and external clients. You will work...

  • Client Service Representative

    3 weeks ago

    Cambridge, Canada People Corporation Full time

    Job Description We are seeking a Client Service Representative to join our amazing team! This hybrid position is based in Cambridge Ontario, however, the location is flexible as this role is mostly remote and only occasionally in office. Client Service Representatives provide service and support for internal and external clients. You will work...

  • Customer Service Representative

    2 weeks ago

    Cambridge, Canada WGI Group Full time

    **WESTMAN STEEL** is one of Canada’s largest manufacturers of premium steel roofing and siding products. Westman Steel Industries is a proud member of WGI Westman Group Inc, a dynamic entrepreneurial group of companies who values safety, health, community, relationships, growth and fiscal responsibility. Continued progress creates the following career...

  • Customer Service Representative

    3 weeks ago

    Cambridge, Canada Westman Steel Industries Full time

    **WESTMAN STEEL** is a national supplier of premium steel products. Westman Steel is a proud member of WGI Westman Group Inc. - a dynamic, entrepreneurial group dedicated to the growth of their employees, customers and the communities in which they operate. Continued progress creates the following career opportunity in Cambridge, ON. **CUSTOMER SERVICE...

  • Customer Service Representative

    1 month ago

    Cambridge, Canada Reliance Home Comfort Full time

    Customer Service Representative Cambridge, ON, Canada Req #4254 March 20, 2024 Find Your Limitless with Reliance By joining Reliance as a Customer Service Representative,you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow...

  • Customer Service Representative

    1 week ago

    Cambridge, Ontario, Canada Reliance Home Comfort Full time

    Customer Service Representative Cambridge, ON, Canada Req #4254 March 20, 2024 Find Your Limitless with Reliance By joining Reliance as a Customer Service Representative,you'll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with...

  • Customer Service Representative

    3 weeks ago

    Cambridge, Canada Reliance Home Comfort Full time

    Customer Service Representative Cambridge, ON, Canada Req #4254 March 20, 2024 Find Your Limitless with Reliance By joining Reliance as a Customer Service Representative,you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow...

  • Client Service Representative

    4 weeks ago

    Cambridge, Canada Grand River Sports Medicine Centre Full time

    **CLIENT SERVICES REPRESENTATIVE** - **Are you passionate about providing outstanding customer service? **_ **If so, you might be the right fit for us!** - Grand River Sports Medicine Centre_ (GRSM) is a multidisciplinary full-service sports medicine centre with facilities in Kitchener and Cambridge, ON. GRSM specializes in treating sports and...

  • Client Service Representative

    1 day ago

    Cambridge, Canada Grand River Sports Medicine Centre Full time

    **CLIENT SERVICES REPRESENTATIVE** - **Are you passionate about providing outstanding customer service? **_ **If so, you might be the right fit for us!** - Grand River Sports Medicine Centre_ (GRSM) is a multidisciplinary full-service sports medicine centre with facilities in Kitchener and Cambridge, ON. GRSM specializes in treating sports and...

  • Customer Service Representative

    1 month ago

    Cambridge, Canada Kelly Services (Canada), Ltd. Full time

    Kelly Services is currently recruiting for a client in Cambridge, Ontario for the role of Customer Services. Direct Hire Full time roleMonday to Friday- Onsite role 40 hours/ weekThe Customer Service Representative is responsible for processing customers’ orders, day-to-day clerical duties and assists in all aspects of customer service.1. Customer Service...

  • Customer Service Representative

    3 weeks ago

    Cambridge, Canada Kelly Services (Canada), Ltd. Full time

    Kelly Services is currently recruiting for a client in Cambridge, Ontario for the role of Customer Services. Direct Hire Full time roleMonday to Friday- Onsite role 40 hours/ weekThe Customer Service Representative is responsible for processing customers’ orders, day-to-day clerical duties and assists in all aspects of customer service.1. Customer Service...

  • Customer Service Representative

    1 week ago

    Cambridge, Ontario, Canada Reliance Home Comfort Full time

    Customer Service Representative Cambridge, ON, Canada Req #4422 May 21, 2024 Find Your Limitless with Reliance By joining Reliance as a Customer Service Representative , you'll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with...

  • Customer Service Representative

    1 month ago

    Cambridge, Canada BEHLEN Industries LP Full time

    WESTMAN STEEL is one of Canada’s largest manufacturers of premium steel roofing and siding products. Westman Steel Industries is a proud member of WGI Westman Group Inc, a dynamic entrepreneurial group of companies who values safety, health, community, relationships, growth and fiscal responsibility. Continued progress creates the following career...

  • Customer Service Representative

    2 weeks ago

    Cambridge, Canada Fuzion Fitness Cambridge Full time

    JOB SUMMARY The Customer Service Representative (CSR) is the lead customer service contact for all members, guests, or prospects. Creates the “First Impression”. The CSR serves as the face of Fuzion. He or She is the first, and sometimes only, person whom the guests of the business meet. Although this is an entry-level role, the CSR needs a great deal...