![Grand River Sports Medicine Centre](https://media.trabajo.org/img/noimg.jpg)
Client Service Representative
3 days ago
**CLIENT SERVICES REPRESENTATIVE**
- **Are you passionate about providing outstanding customer service? **_
**If so, you might be the right fit for us**
- Grand River Sports Medicine Centre_ (GRSM) is a multidisciplinary full-service sports medicine centre with facilities in Kitchener and Cambridge, ON. GRSM specializes in treating sports and exercise-related injuries. Our staff includes Sport Medicine Physicians, Physiotherapists, Chiropractors, Massage therapists, a Pedorthist, and a Dietician. For more details, visit our website.
We are currently recruiting for a Client Services Representative for our Cambridge clinic, located at 40 George St. N. This role offers approximately 35-40 hours per week and includes both day and evening shifts.
Responsibilities will include but are not limited to:
- Front desk reception and general administration for a very busy multidisciplinary clinic
- Responding to high volume in-person and telephone interactions
- Direct billing to insurance companies
- Booking and optimizing clinician schedules
Successful applicants must have:
- A passion for providing customer service excellence with great professionalism
- Exceptional written and verbal communication skills and attention to detail
- The ability to work efficiently and effectively, both independently and as a member of a multidisciplinary team
- Well developed organizational and analytical skills
- Computer efficiencies
Preferred experience includes:
- Medical office and/or rehabilitation clinic experience
- Experience billing private insurance companies
- Familiarity with Electronic Medical Records Programs
Perks of the role include:
- Monthly team lunches/team building events
- Positive/inclusive work environment
- Yearly physiotherapy/chiropractic allowance
**Job Type**: Permanent
Schedule:
- 6-8 hour shift
- Day shift
- Evening shift
Education: Secondary School (preferred)
Experience: Customer service: 2 years (preferred)
Pay: From $19.00 per hour
**Benefits**:
- Company events
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 2 years (preferred)
Work Location: In person
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