Bilingual Insurance Policy Administrator

2 months ago

Toronto, Canada DXC Technology Full time

Nos services d'assurance chez DXC aident nos clients à optimiser et à transformer leurs opérations, à réduire les coûts et à développer de nouveaux canaux agiles pour favoriser la croissance. Nos collaborateurs, notre technologie et nos meilleures pratiques améliorent et automatisent des processus métier extrêmement complexes dans les services de middle et back-office, tout en facilitant la transformation de l'expérience client.

En tant qu'Administrateur des Polices - Modifications de Titres, vous serez responsable de la gestion et du traitement de toutes les modifications de titres, telles que les changements de bénéficiaire, les transferts de propriété, les changements de nom, etc., ainsi que du soutien des transactions non financières telles que les annulations de terme. Dans ce rôle, vous devrez accorder une attention particulière aux directives de l'entreprise, aux réglementations et aux directives légales lors du traitement de chaque demande.

**Fonctions essentielles du poste**

Un fort accent sur la qualité et la capacité à traiter les volumes attendus sont essentiels. Vous devrez:

- Appliquer vos connaissances sur tous les produits, systèmes et procédures lorsque vous traitez les modifications de titres, en veillant à ce que les normes de service et de qualité publiées soient respectées.
- Garantir que les normes de service et de qualité publiées sont respectées lors du traitement des modifications de titres, des changements d'adresse et des annulations de terme.
- Suivre les lignes directrices sur le blanchiment d'argent et les transactions suspectes.

**Qualifications**
- Bilingue - Français et Anglais
- Compétences analytiques solides
- Excellentes compétences en collaboration, travail en équipe
- Capacité à prioriser et à terminer les tâches dans un délai spécifié
- Capacité à exceller dans un environnement au rythme rapide
- Une expérience dans une division des opérations serait un atout
- Un fort accent sur la qualité
- Capacité à travailler rapidement et à gérer plusieurs tâches simultanément avec une grande attention aux détails à mesure que les priorités changent.

**Environnement de travail**
- À distance, au Canada.
- Lundi au vendredi, de 8h00 à 16h30 (EST).

Our DXC Insurance Services help our customers optimize and transform operations, lower costs, increase agile new channels to growth. Our people, technology and best practices improve and automate highly complex business processes middle and back offices
- while facilitating customer experience transformation.

As a Policy Administrator - Title Changes, you will be responsible for handling and processing all title changes such as beneficiary, transfer of ownership, names changes, etc., as well as supporting non-financial transactions such term cancellations. In this role you will have to pay keen attention to company, regulatory and legal guidelines when processing each request.

**Essential Job Functions**

A strong focus on quality and the ability to process expected volumes is essential. You will:

- Ensure published service and quality standards have been met when handling title changes, address changes, and Term cancellations.
- Follow Money Laundering/Suspicious Transactions Guidelines

**Qualifications**
- Bilingual - French and English
- Strong analytical skills
- Strong collaboration skills, working in a team environment
- Ability to prioritize and complete tasks within a specified turnaround time
- Ability to excel in a fast-paced environment
- Related experience working in an Operations division would be an asset
- A strong focus on quality
- Ability to work quickly and multitask with a high degree of attention to detail as priorities change.

**Work Environment**
- Remote, within Canada.
- Monday to Friday, 8:00 to 4:30 EST.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

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