Salesforce CRM Data Analyst

4 days ago

Montréal, Canada Altasciences Full time

Your New Company
At Altasciences we allmove in unison to assist and work in the discovery, development, and manufacturing of new drug therapies to get them faster to people who need them. No matter your role, we all play an important part and you will have a significant impact on the health and well-being of people across the globe. By living our values of Employee Development, Customer Focus, Quality and Excellence, Respect and Integrity, we look to foster a passionate and collaborative work environment and we are looking for talented and enthusiastic people, like you, to join our growing team Whether you’re a recent college graduate or seeking your next career opportunity, it’s time to discover your future at Altasciences. We are better together and together We Are Altasciences.

Your Role
Working closely under the supervision of the Director, CRM Management & Business Analytics, the CRM Data Analyst is responsible to:

- Serve as a contact for Salesforce inquiries (Internal & external)
- Monitor data quality and integrity within Salesforce.
- Assist end-users on Salesforce functionality.

**What you’ll do here**:

- Manage user requests to create, edit and add salesforce records.
- Develop and automate reports and dashboards tailored to business requirements and provide support for existing custom reports.
- Distribute created reports and dashboards within established timelines.
- Duplicate corrections: Assess and correct duplicate cases that occur involving Accounts and other key information that interchange with other platforms.
- Ensure data quality by cleansing, validation, and input activities with acute attention to detail and accuracy. Address recurring concerns and propose solutions to mitigate or resolve them.
- Conduct quality assurance queries to maintain the accuracy of the data and enhance data quality and maximize the value of CRM systems.
- Provide end-user training and support to ensure successful adoption and utilization of Salesforce solutions.
- Manage user access, profiles, and permissions, ensuring smooth access to the system.
- Collaborate closely with cross-functional teams, Sales, Costing, Contracts, CX, Marketing, Finance, and IT, to optimize Salesforce.

**What you’ll need to succeed**:

- Bachelor's degree or Equivalent work experience
- 1-2 years salesforce experience
- Ability to work independently and in a team environment.
- Excellent verbal & written skills essential in French and English.

What We Offer
Altasciences offers a wide variety of benefits to help our employees live healthy and fulfilling lives both at and outside of work.

**Altasciences’ Benefits Package Includes**:

- Health/Dental/Vision Insurance Plans
- RRSP with Employer Match
- Paid Vacation and Holidays
- Paid Sick and Bereavement Leave
- Employee Assistance & Telehealth Programs

**Altasciences’ Incentive Programs Include**:

- Training & Development Programs
- Employee Referral Bonus Program
- Annual Performance Reviews

LI-MB1

MOVING IN UNISON TO DELIVER A BIG IMPACT WITH A PERSONAL TOUCH

Altasciences is an equal opportunity employer committed to diversity and inclusion. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability or any other protected grounds under applicable legislation. Reasonable accommodations for persons with disabilities during the recruitment process are available upon request. Altasciences warrants adherence to applicable labor laws, including non-use of forced, prison or child labor, in violation of US and Canada laws, in its operations or supply chain.

Join us at Altasciences

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