Strategic Account Executive- Enterprise Service
2 weeks ago
Job Category
Sales
Job Details
**About Salesforce**
We’re Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all - well, you’re in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world.
**Enterprise Service Cloud AE Description**:
**Your Impact:
**You will work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals. You will collaborate with customers on the Salesforce Service Cloud to promote solutions that will help them reach their business goals and blaze new trails within their organizations. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our Ohana.
**Responsibilities**:
- Develop and implement successful Service & Support sales campaigns for clients contact/call/service centers
- Personally create new leads from prospecting efforts and assist others to thoroughly qualify leads & sales opportunities
- Demonstrate business from new & established relationships
- Strategize, negotiate & close business
- Exceed an annual sales quota by running a full sales cycle to address client pain points and transform their business as related to their contact center needs
**Required **Skills/Experience**:
- Extensive background selling Customer Service or Call Center solutions
- Proven experience with selling technology solutions
- Prospecting Skills
- Consultative/Solution focused selling experience
- Strong background selling software/SaaS with outstanding quota attainment history and track record
- Ability to forecast accurately and drive operational rigor
**Desired **Skills/Experience**:
- Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
- Objection Handling Skills
- Discovery Skills
- Planning and Closing Skills
- Consistent overachievement of goals
- Good written, verbal, and presentation skills
- Be creative with strong problem solving skills and the ability to succeed in a fast paced environment
- Background working with a CRM system (Salesforce preferred)
- Ability to work well as part of an extended sales team
Accommodations
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce welcomes all.
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