Administrative Co-ordinator Events

5 months ago

Greater Toronto Area, Canada MicroSpec Systems Inc Full time

**About MicroSpec**

MicroSpec is a leader in the Trade and Consumer show industry. We innovate and enhance Trade Show, Conference Registration and Ticketing environments across North America. We believe the strength of our commitment is reflected in product innovation and the strategic partnerships we've established. Every day, we lead and innovate, put customer needs and wants first, and collaborate with industry leading experts and associations to make a difference. Our goal is to offer the best selection of quality systems, delivered with the highest level of customer service by knowledgeable, friendly and attentive staff.

**How You Fit In**

We offer a supportive, collaborative workplace with great teams and are looking for ambitious people who share our values.

**What we offer.**
- Inclusive Work Culture
- Flexible hybrid work option for work / life balance
- Health & Dental Benefits
- Matched GRSP
- Summer Hours
- December Extended Holiday Break
- Company Social Events
- Education Opportunity Fund
- We’ve worked hard to build a team of collaborative, brilliant people. We love working together to help each other succeed, and are committed to maintaining an open, motivating culture as we grow

**A few things you have that would make you a good match to do this work.**
- A proven track record of at least 2 years work experience
- You are someone who shows initiative
- You are driven to complete things well
- You are an amazing teammate
- You're a critical thinker
- Enjoy a fast-paced environment
- Professional attitude
- You are tech savvy & running a necessary power cable under a desk is second nature to you
- Enjoys learning and is inquisitive
- Excited by challenges
- You work well under pressure and maintain a professional attitude
- You have a natural customer service focus

**A role with us won't fit you if**:
You can’t interact with people

You have to work from home everyday

You don’t have a strong work ethic

You don’t like to roll up your sleeves in unexpected situations

You get easily flustered or frustrated

You aren’t a problem solver

You can’t deal with ambiguity

You don't have access to a vehicle for you to drive and a full G License.

**Don’t meet every requirement?**

That’s Ok.

**Project Coordinator - Registration Division**

**About the Role**

The Registration Coordinator takes responsibility for an assigned set of shows in our B2B division and will act as the main contact person who liaises with show managers in all aspects of the event. Partnering with our onsite event specialists for your portfolio of shows that do annual trade events for specific industries. You will be responsible for;
- Supporting our customers from signing of agreement to their on-site event
- Communicate with your portfolio of clients to coordinate their event needs
- Set up event registration websites (not technical, easy user interfaces)
- Liaise with programmers (translate what our clients want to what our developers need to do)
- test registration sites (strong attention to detail)
- Prepare the show for going onsite (checklists/calendars)
- Badge design / printing with our easy to use software
- Supporting Lead Retrieval
- Work with our onsite support specialists to prepare them for the onsite event
- Work on-site at shows (across North America) when required
- Other duties as assigned
- This position requires flexibility in scheduling to meet demands of the business during the year

**The following skills will encourage success on our team**:

- Comfortable with computer hardware/software
- Strong in google suite of apps
- Excellent use of the English language, both written and verbal
- Strong customer service skills - both on the phone and in person
- Minimum 2 years experience in a similar position to a project coordinator
- You enjoy variety and travel in your work environment
- You are comfortable with long work days while working on a project

**Salary**: $50,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Greater Toronto Area, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have access to a vehicle for you to drive to and from our workplace & events?

**Education**:

- DCS / DEC (required)

**Experience**:

- Customer service: 2 years (preferred)
- Administrative experience: 2 years (preferred)

Licence/Certification:

- Full Class G Driving License (Not just G1 or G2) (required)

Shift availability:

- Day Shift (required)

Willingness to travel:

- 50% (preferred)

Work Location: In person

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