Inside Sales Representative

4 months ago

Coquitlam, Canada Brock White Full time

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

**Job Summary**

**Major Tasks, Responsibilities and Key Accountabilities**
- Provides superior day-to-day customer service by assisting customers in determining product needs and providing logistics support for product needs ensuring compliance with all established company policies, procedures, and guidelines.
- Inputs sales orders into the computer system in an accurate and timely manner.
- Provide customer-requested information in a timely manner.
- Continuously improve sales and product knowledge by active involvement in both inside and outside training.
- Develops code directives for certain products while maintaining target margin goals. Generates profitable growth through quota attainment.
- Performs estimating, take-off, and proposal duties as necessary.
- Provides product pricing by consulting the pricing matrix and other resources to determine the appropriate price ensuring compliance with company guidelines and procedures.
- Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.

**Nature and Scope**
- Refers complex, unusual problems to supervisor.
- Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
- None.

**Work Environment**
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
- Typically requires overnight travel less than 10% of the time.

**Education and Experience**
- HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

**Preferred Qualifications**
- 1 to 5 years sales experience.
- Experience with inventory sales preferred.
- Bachelor or Associate’s degree preferred

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Work Location: In person

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