Administrative Assistant
1 week ago
**JOB TITLE: Administrative Assistant, Music School**
**DURATION: Part-Time, on-going**
**REPORTS TO: Music School Supervisor**
**DEPARTMENT: Music Education**
**LOCATION: Markham, Ontario**
**NUMBER OF AVAILABLE POSITIONS: 3**
**OUR COMPANY**:
Yamaha Canada Music Ltd. (YC) is the leading brand in music performance, music education, and development of the musical products market in Canada. Established in 1969, YC has established our presence and market share with high quality products in conjunction with our high-quality people and programs that have earned us the status as a trusted partner in music and education.
**The responsibilities of the Administrative Assistant include but are not limited to**:
- **Sales/Marketing**: discussing course options with prospective students, advising, and assisting students with registration for appropriate courses, designing and producing in-house posters (as skills apply); providing information about the instrument rebate program.
- **Data Entry/Accounts**: entering student registration data into computer system, entering student account adjustments accurately.
- **Records Maintenance & Filing**: maintaining student files and updating as required.
- **Inventory**: assisting teachers with course materials preparation and distribution, periodic stock taking.
- **Physical Environment**: setting up studios as needed - which includes movement of equipment.
Periodic lifting, up to 30 lbs., may be required at times. Monitoring safety and hygienic conditions in the school.
- **Miscellaneous**: assisting with off-site promotions and concerts, flexibility of work schedule to assist with special events and high-volume times. (Holiday black-out in September/October and May/June).
**To be successful in this role the incumbent will posses the following**:
- Experience providing customer-service both in person and on the phone, aimed at consistently delighting customers.
- Excellent communication skills in English are required both written and oral.
- Able to prioritize and organize tasks, particularly working as a team.
- High degree of professionalism, discretion with sensitive information and personal integrity is required.
- Willingness and ability to work different shifts, particularly opening/closing school on both Saturday and
Sunday, as well as evening shifts. Ability to work extended shifts periodically.
- Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Experience using CRM such as Salesforce is a definite asset.
- Proven attention to detail.
- Available to work maximum of 20 hours/week on a rotating shift based on business needs, particularly during high-volume periods (Sept and October; May to June).
- Fund recovery: Collections experience an asset.
- Willingness to travel between the school (located in Markham) and the head office (located in
Scarborough) is a definite asset.
- Other languages that reflect our customer base is an asset (i.e., Mandarin, Cantonese, Persian, Korean).
Yamaha Canada Music Ltd. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regards to race, color, disability, religion, gender, gender expression or national origin.
We will provide equitable treatment and accommodation to ensure barrier-free employment. In accordance with the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of the company’s hiring process.
If you are invited to participate in an assessment process, kindly provide your accommodation needs in advance.
We would like to thank all applicants however only those under sincere consideration will be contacted.
**Job Type**: Part-time
Part-time hours: 20 per week
**Salary**: $16.00-$17.00 per hour
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Currently following school guidelines.
Ability to commute/relocate:
- Unionville, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you play an musical instrument?
- If you attending college or university, what is your area of study?
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (required)
- Administrative experience: 1 year (required)
**Language**:
- English (required)
Shift availability:
- Day Shift (required)
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