Service Coordinator

4 days ago


Edmonton, Canada Fire Protection Inc Full time

"We are looking for a positive Service Coordinator to schedule jobs, interaction with customers, able to communicate effectively and multi-task, can prioritize effectively with excellent computer skills.
** Fire Alarm/ Sprinkler Service Coordinator**
- Schedule all service work and emergency service calls
- Maintain an up to date inspection schedule
- Schedule all inspections and dispatch work with field technicians
- Communicate with technicians daily to ascertain the status of the work that was assigned
- Ensure technician has all information and material to be successful with their assignment
- Work with administrative staff in coordinating incoming inspection reports and service paperwork
- Actively maintain and established customer base
- Verify payment terms with customer

**Specific Requirements: 2-year minimum experience in coordinating**

**Qualifications/Skills**:

- Knowledge of fire protection trade
- Assertive personality with a progressive and positive attitude
- Willing to call on new customers
- Convey payment terms with customers
- Competent in various computer programs (i.e. Excel, Power Point)
- Detail oriented
- Self-motivated and motivator of others
- Good interpersonal, communication and leadership skills
- Ability to “think outside the box” and encourage creative thinking in others
- Team orientated

**Pay Range**:Pay dependent upon level of experience and education

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- dispatching: 1 year (preferred)



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