Bilingual Evening Receptionist

2 weeks ago


Ottawa, Canada Family Services Ottawa Full time

**One permanent part time position is available - **_**Must be bilingual English and French**_**

**Required Availability: Tuesday and Thursday 4:30 pm to 8:00 pm - in office only**

**Position Summary**

Under the direction of the Clinical Manager the Receptionist is the first point of contact welcoming clients and visitors to Family Services a la famille Ottawa. The Receptionist is required to greet all clients and visitors and direct them to the appropriate staff person. In addition, the Receptionist will:

- Receive all incoming telephones calls; address general inquiries and redirect where appropriate
- Ensure reception area, including supplies, are maintained in a neat and presentable fashion and monitor visitors who are present in the waiting room
- Maintain intake availability of counsellors and assign cases to available intakes.
- Liaise with other community agencies/ professionals to develop and maintain referral sources
- Provide clerical/administrative support as assigned
- Perform other related duties as assigned

**Required Qualifications**

as well as:

- A secondary school diploma along with a minimum of two years providing reception or clerical support in a computerized office environment or an equivalent combination of relevant education and experience
- Ability to maintain professionalism and support clients in an empathetic, courteous and tactful manner
- Ability to prioritize work, multi-task and to respond to conflicting demands while maintaining a high degree of accuracy
- Strong administration and computer skills including experience with Office 365
- Experience working in the social services and non-profit sector is preferable.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please let us know.



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