Part-time Seasonal Guest Services Agent

3 weeks ago

Edmonton, Canada CanaDream Career Page Full time

CanaDream provides memorable vacations for people who want to experience Canada at their own pace.

We're open year-round, but our stations really come alive in season (May through October), when we play host to visitors from around the world.

At CanaDream you have the ability to make a real difference to our Guests and Customers. Work with a great team; people who know how to have fun while getting the job done to the best of our abilities. Ignite your passion by joining our team

CanaDream is proud to employ individuals who embrace our core values:

- Be happy to
- Lead the way
- Enjoy the ride

We’re looking for a Guest Services Agent to join our team

Are you a motivated, enthusiastic and self-directed individual who loves to go that extra mile to deliver exceptional guest experiences? Are you looking for an exciting opportunity to join one of Canada’s largest RV companies? If you are, look no further as CanaDream is seeking a Guest Service Agent to serve our guests from around the globe for our upcoming 2024 season.

About CanaDream’s Employees

We are a team of experienced, passionate, and dedicated people and we welcome employees from all around the world and with all sorts of life experiences, from students at or finishing college/university or semi-retired/newly retired folks seeking seasonal summer work in an exciting tourism business where they’ll get to meet and interact with people globally and be part of our wonderful team at the busiest time of the year.

About the Company

From humble beginnings in the mid-‘90s, CanaDream has steadily grown into a leading RV rental and sales business in Canada. Our market-leading brand position has been achieved through a combination of investments in experienced employees across all our locations, with unique build RV floor plans, proprietary technology, continual investment, continual growth and expansion plans, and a fleet of over 1,000 modern RVs for rentals and previously experienced units available for sale.

Our vibrant locations are choice locations for customers and guests who are seeking adventures in untamed and breathtaking surroundings and looking to explore the untamed wilderness, wildlife, awe-inspiring mountains, coastal hike trails, bright and bustling landscapes, gorgeous lake views & vast parks.

CanaDream’s culture is based on being “Happy to” in every corner, we seek positivity and teamwork; working together to put our Guests at the center of everything. CanaDream’s employees work hard and enjoy the ride. Fun is at the core of our business with monthly staff appreciation BBQs, regular team celebration events, milestone awards and more.

**What’s in It for You**:
In addition to joining a dynamic and supportive team that focuses on staff well-being, you will receive a competitive wage, staff discounts for RV travel, growth opportunities & comprehensive on-the-job training. We also provide a referral bonus to staff who refer people to come and work with us. Our stations enjoy social events, and you will be welcomed in like family. Our stations all have free employee car parking.

We are a pet-friendly environment and at some of our locations, some employees with their supervisor’s permission can bring their pets to work.

**More About the role**:
It takes a special kind of person to do this job. Those who are most successful in this role are helpful, friendly, courteous, and excel at connecting and building rapport with diverse guests.

**Job Duties**:
**You will be responsible for the following**:

- Reviewing our reservation system throughout the day to add information or check Guests’ arrival and departure information
- Welcoming Guests to CanaDream with a friendly smile
- Completing check-in procedures and unit pickups according to established standards
- Presenting CanaDream’s Guest Guide in a positive manner
- Building a positive connection with Guests while showing them how the RVs work
- Conducting the interactive demonstration of the RVs
- Performing the Front-Line Inspections (quality control step) of the RVs before Guests pick up the RVs
- Providing accurate information to potential CanaDream Guests, creating quotes and completing reservations both in person and over the phone
- Providing local travel information to Guests picking up
- Resolving Guests’ complaints and process authorized refunds
- Notifying the RV Technicians or the PDI Technicians if damage has occurred, and repair or maintenance is required for the unit
- Assisting the Prep Department with cleaning when required
- Other duties as assigned

**Qualifications**:

- Excellent, proven customer or guest service and communication skills
- Positive attitude
- Excellent problem-solving skills and strong attention to detail
- Previous experience working in a hotel or tourism-related business is an asset
- Must be able to work shifts, weekends and holidays
- Must have a valid driver's license with a clean abstract

CanaDream treats applicants

  • Guest Service Agent

    2 months ago

    Edmonton, Canada Ramada by Wyndham Edmonton South Full time

    **Guest Service Agent** **Ramada by Wyndham Edmonton South** **About Us**: At **Ramada by Wyndham Edmonton South**, our commitment goes beyond just providing rooms; it is about creating memorable experiences for every guest. Our dedication to exceptional service is what defines us, and we are seeking individuals who share our passion. If you are a dynamic,...

  • Guest Service Agent

    2 weeks ago

    Edmonton, Canada FAIRMONT Full time

    **Company Description** Your team and working environment**: Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the...

  • Guest Service Agent

    2 months ago

    Edmonton, Canada Sawridge Inn & Conference Centre Full time

    The key responsibilities of the Guest Services Agent position are: - Checking in/out guests in a friendly and timely manner - Registering all arriving guests while adhering to the company policies and ensuring guest satisfaction - Assisting guests at arrival and departure as well as during their stay - Answering phones - Transmitting & receiving messages...

  • Guest Service Agent

    2 months ago

    Edmonton, Canada Ramada by Wyndham Edmonton South Full time

    **Guest Service Agent** **Ramada by Wyndham Edmonton South** **About Us**: At **Ramada by Wyndham Edmonton South**, our commitment goes beyond just providing rooms; it is about creating memorable experiences for every guest. Our dedication to exceptional service is what defines us, and we are seeking individuals who share our passion. If you are a dynamic,...

  • Guest Services Agent, Special Events

    2 months ago

    Edmonton, Canada Backwoods Energy Services Full time

    **Backwoods Security is seeking multiple Part-time/Casual Guest Service Agents for events this Winter and Spring** **Where**:Edmonton **What we offer**: - **Part time/Casual on Call Scheduling**: - **All uniforms and PPE**: - **Career growth opportunities** **Responsibilities**: - Front door attendant ensuring valid entrance requirements are met by...

  • Guest Service Agent

    2 days ago

    Edmonton, Canada Renaissance Edmonton Airport Hotel Full time

    WHAT WE ARE LOOKING FOR Hey there! We're on the lookout for a Reception Ambassador extraordinaire to join our Front Office team! This is a permanent part-time spot, with a cool $18.50 per hour! Were you that curious kid who peeked into every nook, cranny, and cabinet, always asking, "Why?" Yep, that's your vibe! You live life to discover, and your...

  • Guest Service Agent

    1 week ago

    Edmonton, Canada DoubleTree Hilton Edmonton Downtown Full time

    Essential Job Duties: - Welcome guests with an appropriate greeting and consistently provide friendly, professional and attentive service. Utilize guest name at all available opportunities - Process reservations as per brand standards using basic revenue management skills to obtain the right rate based on occupancy levels for the day(s) requested - Offer...

  • Guest Service Agent

    1 week ago

    Edmonton, Canada DoubleTree Hilton Edmonton Downtown Full time

    Essential Job Duties: - Welcome guests with an appropriate greeting and consistently provide friendly, professional and attentive service. Utilize guest name at all available opportunities - Process reservations as per brand standards using basic revenue management skills to obtain the right rate based on occupancy levels for the day(s) requested - Offer...

  • Guest Service Agent

    1 week ago

    Edmonton, Alberta, Canada FAIRMONT Full time

    Company DescriptionYour team and working environment:Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the city's...

  • Guest Services Agent

    2 weeks ago

    Edmonton, Alberta, Canada Sodexo Canada Ltd Full time

    Position: Guest Services Agent - Front DeskUnit: Mt. MilliganPoint of Hire Location: Prince George (bussing to/from site from PG)Rotation: 28 days on / 14 days off (10 hour shifts) Wage: $19.67 per hourHiring Point: Prince GeorgeThe Guest Service Agent is responsible for ensuring guests at the Lodge have a satisfying stay. The general responsibilities of the...

  • Guest Services Agent

    1 month ago

    Edmonton, Alberta, Canada Sodexo Canada Ltd Full time

    Position: Guest Services Agent - Front DeskUnit: Mt. MilliganPoint of Hire Location: Prince George (bussing to/from site from PG)Rotation: 28 days on / 14 days off (10 hour shifts) Wage: $19.67 per hourHiring Point: Prince GeorgeThe Guest Service Agent is responsible for ensuring guests at the Lodge have a satisfying stay. The general responsibilities of the...

  • Guest Service Agent

    5 days ago

    Edmonton, Canada FAIRMONT Full time

    Company Description **Your team and working environment**: Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the...

  • Guest Service Agent

    2 weeks ago

    Edmonton, Canada FAIRMONT Full time

    Job DescriptionGuest Service Agent (Full Time)First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What You Will Be Doing: Provide effective, efficient service in a friendly mannerCheck in and out hotel guests...

  • Guest Service Agent

    3 weeks ago

    Edmonton, Canada FAIRMONT Full time

    Job DescriptionGuest Service Agent (Full Time)First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What You Will Be Doing: Provide effective, efficient service in a friendly mannerCheck in and out hotel guests...

  • Guest Service Agent

    3 days ago

    Edmonton, Canada DoubleTree by Hilton West Edmonton Full time

    Join the BEST team in Edmonton at the **DoubleTree by Hilton West Edmonton **- where the little things mean everything! Our friendly and attentive staff are dedicated to providing personalized service throughout our guest’s stay. We call it CARE (Create A Rewarding Experience). All the essentials are covered in our 128 modern guest rooms and 110 elegant...

  • Guest Service Agent

    3 days ago

    Edmonton, Canada Home2 Suites Hilton West Edmonton Full time

    **Home2 Suites by Hilton is a trendy, fun and colorful all-suite extended stay hotel thoughtfully designed for savvy, sophisticated, cost-conscious travelers staying a few months or a few nights.**_ **We are looking for a Guest Service Agent for our Team!** Each year we survey Team Members what excites them the most about working at Hilton so we can build...

  • Guest Service Agent

    2 weeks ago

    Edmonton, Canada Matrix Hotel Full time

    **Description**: At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your...

  • Guest Service Agent/front Desk Agent

    2 days ago

    Edmonton, Canada Days Inn Downtown Edmonton Full time

    **Guest Service Agent** The Front Desk Agent with Days Inn by Wyndham Edmonton Downtown is responsible for delivering an excellent Guest and Member experience while monitoring all hotel standards. We offer an engaging experience and clean, comfortable accommodations. If you appreciate friendly service and are committed to satisfaction, you may be just the...

  • Guest Service Agent

    3 weeks ago

    Edmonton, Alberta, Canada Matrix Hotel Full time

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we doWe understand what it takes to be a part of something great. We will encourage you to bring your true self to work...

  • Guest Services Agent

    3 weeks ago

    Edmonton, Canada Horizon North Full time

    Company Description **WHO ARE WE?** We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by...