Event Operation Manager

4 weeks ago

Halifax, Canada Freehand Hospitality Full time

Company Description

Our diverse portfolio of restaurants and bars showcase a wide array of cooking styles—from upscale Maritime dining to casual Latin fare to French bistro favourites. Merging together globally inspired techniques with treasured Atlantic Canadian ingredients, along with warm and genuine hospitality, our mission is to deliver unique and memorable experiences to our guests. With future expansion slated, we are excited to contribute to the future of the region’s vibrant and evolving culinary scene—one bite at a time.

**What's in it for you?**
- Competitive salary
- Paid vacation, sick, and personal days
- Gratuity sharing
- Health, Dental and Visions benefits with Enhanced Mental Health Coverage
- Discounted gym membership and Employee Assistance Program
- Group Life & Disability Insurance
- Management Uniform/ Clothing Reimbursement
- Monthly dining allowance for all O&B and Freehand locations
- 50% Dining Discount for all O&B and Freehand locations
- RRSP Matching
- Tuition Reimbursement
- O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia.

**Job Description**:
Under the direction of the General Manager, the Event Operations Manager, is accountable for the day-to-day operations of the venue including staffing, cost controls, staff training, budgeting and active floor management during events.

**The Day to Day**:

- Communicates the vision to all team members and leads by example. Reinforces the O&B values daily and inspires the team with his/her exciting vision for the future
- Regularly monitors and achieves the O&B points of technical service and points of details
- Builds and maintains relationships with guests, team members and senior management alike
- Assists with the tracking of sales, invoicing, and managing inventory
- Conduct briefings with event service staff prior to each function
- Schedules event staff to properly service events/functions
- Strive for maximum efficiency and continual improvement of staff productivity
- Follows bar, beverage and wine control procedures exactly
- Shows leadership in creating a culture that revolves around the experience and enjoyment of food and wine
- Demonstrates high personal integrity, business ethics and takes every opportunity to promote the venue
- Conducts recruitment and selection and training and development initiatives as well as performance management and employee coaching
- Uses conflict/resolution and problem solving skills
- Participate on Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followed
- Ensure facility is well maintained, repaired and spotless at all times
- Work with O&B Event Sales and Canoe’s Senior Event Operations Manager to detail banquet event orders for all events.
- Build relationships with vendors and suppliers
- Additional duties as assigned or required

**Qualifications**:

- Post-secondary diploma/degree in Business or Hospitality is an asset
- Minimum 1 years’ experience managing a variety of events (large and high profile functions)
- WSET Intermediate Wine Certificate or comparable an asset
- Must possess superior verbal and written communication skills
- Ability to demonstrate extreme organization in a fast paced environment
- Strong organizational skills with the ability to manage a large and variable work load, ensuring timely and accurate completion of assigned work
- Strong business acumen
- Team player

Additional Information

**Freehand Hospitality's Diversity Commitment**

At Freehand Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.

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