Front of House Associate

3 months ago

Edmonton, Canada Hansen Distillery Full time

**Front of House Associate (Full Time, Seasonal, and Casual Positions Available)**

We are seeking a full time, energetic, customer-service-oriented individual to join our small team at Hansen Distillery

This is a fantastic opportunity for someone who is interested in the craft spirits industry, has retail and sales experience, and wants a great place to work This position has the possibility of full-time employment for the right fit.

**Who You Are**:
You’re the life of the party, and you choose to lead with respect and integrity. You're a natural conversationalist who has the innate ability to build authentic relationships. You welcome customers with genuine interest, warmth, and care, and engage them with your expertise and product knowledge. You are committed to making recommendations to enhance a customer’s experience and purchases. Your goal is to bring our brand to life for our clients, creating an experience that will lead to returning customers and strong brand loyalty.

**What You Bring to the Table**:

- 2+ years of progressively responsible experience in a sales-driven hospitality or retail environment. Equivalent combination of related skills and experience will be considered.
- ProServe Certification
- High School Diploma or Equivalent
- Valid Class 5 Driver’s license
- Excellent communication and interpersonal skills
- Demonstrated time management and organizational skills
- Flexible ability to work days, evenings, and weekends.
- Proven ability to understand the value of presentation and customer engagement.
- Competency in a computer-based environment.
- Detail-oriented with excellent written and oral communication skills.
- Proven ability to manage complex workloads in a fast-paced environment.

**What You Can Expect**:

- Flexible working hours
- Competitive wages
- Staff discount

**Working Conditions**

**Schedule**
- Due to the nature of this position, the work requires a flexible schedule with availability for day, evening, weekend and holiday shifts. Availability is required Wednesday through Saturday, up until 9 PM.

**Physical Demands**
- Lifting and/or carrying up to 50lbs.
- High-stress, fast-paced environment.
- Ability to stand for long periods of time.

**Work Environment**
- Exposure to fluctuating temperatures.
- Exposure to fluctuating noise levels.
- Ability to work autonomously and in a team setting.

**Job Types**: Part-time, Casual

**Salary**: $17.00-$22.00 per hour

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking
- Store discount

Schedule:

- Day shift
- Evening shift
- Weekends as needed

Supplemental pay types:

- Tips

Application question(s):

- Do you have a driver's license and/or reliable transportation to Hansen Distillery? The Distillery is in an industrial area and public transport is intermittent during evenings, weekends and holidays.

**Experience**:

- Customer service: 1 year (preferred)
- Retail sales: 1 year (preferred)

Licence/Certification:

- ProServe (required)

Work Location: In person

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