Lead Care

4 weeks ago

Victoria, Canada Sunrise Senior Living Full time

Overview

**_ "Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what’s right for the resident. For me, that’s a big breath of fresh air."_**
- **_Sunrise Leader_**

The Lead Care Manager functions as the lead to a group of Care Managers/ "Designated Care Managers" during the shift. The Lead Care Manager ensures quality care and services are being provided and documented, in a consistent manner and in alignment with each resident's individualized Service Plan (ISP) and Sunrise policies, to residents in our care neighborhoods. The Lead Care Manager leads by example in all job responsibilities, and may work variable hours to likely include some weekend and holiday duty.

**Responsibilities**:
**Hiring for On Call Position **

**Essential Responsibilities**:

- Provide supervisory support by taking attendance at the beginning of every shift; managing call-offs/no shows; sending open shift messages and responding to shift requests
- Support team members as they provide Activities of Daily Living (ADL) care and services to residents in accordance with their Individualized Service Plans (ISP). This may include bathing, grooming, personal and dental hygiene, bowel and bladder functions, dressing, hair care, escorting to and from meals and activities and tidying residents room
- Support team members as they encourage personalized and meaningful resident participation in life enrichment programming and ADLs
- Assist with meal service in dining room. Coach team members on hospitality standards during meal service
- Accurately document care and services provided to residents. Review care manager documentation throughout shift. Identify and bridge gaps in documentation by coaching team members
- Ensure compliance with Sunrise's Timekeeping and Meal/Rest Period policies. Monitor team member break schedule and duration; ensure care managers clock in/out using correct job codes. Coach team members as required
- Display and encourage flexibility in work schedule by working holidays, evenings, weekends and additional shifts when necessary
- Prepare for shift by obtaining resident group assignments before care anagers arrive. Print and hand out daily assignment sheets to appropriate team members
- Participate in crossover meetings by sharing/receiving pertinent information with/from other Lead Care Managers
- Carry a resident group assignment on overnight shifts and pick up group assignments in the event of an unfilled call off on day and evening shifts

**Other Responsibilities**
- Cross trained and credentialed (including certifications where required by state) to safely administer medications if needed during times of high volumn or unexpected absence
- Lead by example when clocking in/out and taking proper meal/rest breaks
- Participate in group interview process including job preview video and community tour
- Support onboarding of new team members including shadowing and skills demonstration
- Maintain a safe and secure environment for all staff, residents and guests by following established safety standards; actively support safety practices
- Report incidents and complete appropriate paperwork immediately
- Communicate any observed or suspected resident change of condition to the department care coordinator; assist care coordinators, when required, in development and/or updates to ISPs and communicating with residents and families
- Prevent and handle conflict by working with the team towards a solution. Communicate issues to department care coordinator when necessary
- Contribute to care manager annual performance review by providing feedback to department care coordinator
- Project a positive, professional and friendly image through action, words and dress

**Qualifications**:

- High School diploma or GED strongly preferred and may be required per state regulations
- Ability to read, write, communicate effectively with Care Managers, Community Managers, residents and family members
- In states where appropriate, must maintain applicable certifications
- Must be at least 18 years of age
- Medication Management Certificate required; ongoing training and re-education per Sunrise and state requirements
- Previous experience working with seniors and desire to serve and care for seniors
- Demonstrates leadership competencies
- Ability to delegate assignments to the appropriate individuals based on their skills, roles and interests
- Ability to make choices, decisions and to act in the residents' best interest
- Ability to appropriately react to and remain calm in difficult situations
- Ability to handle multiple priorities
- Competent in organizational and time management skills
- Demonstrate good judgment, problem solving and decision making skills
- As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety

  • Scheduler - Home Care

    4 weeks ago

    Victoria, Canada Luxcare Senior Care Full time

    Luxcare is one of the leading companies in Senior Home Care. - MUST HAVE SCHEDULING EXPERIENCE IN HOME CARE / HEALTH CARE We are hiring a very experienced SCHEDULER to join our team full time 9:00AM to 5:00PM-Mon through Friday. If you're excited to be part of a team that leads with their heart, Luxcare is a great place to grow your...

  • Care Coordinator

    2 weeks ago

    Victoria, Canada Luxcare Senior Care Full time

    **Job Title**: Care Coordinator **Company**: Luxcare Senior Care **Location**: Gordon Head **About LuxCare Senior Care**: Luxcare Senior Care is a leading provider of senior care services committed to enhancing the quality of life for our elderly clients. Our mission is to provide compassionate and personalized care that allows seniors to age gracefully...

  • Home Care Aide

    2 weeks ago

    Victoria, Canada Care Answers Full time

    Home Care Aide **CASUAL Caregiver **needed with flexible availability for 4-hour+ shifts! **We are a home care platform connecting private independent caregivers to clients in Victoria BC** **ONLY ACCEPTING APPLICANTS WHO CURRENTLY LIVE IN VICTORIA, BC** **THE WHY? **Because we are NOT your everyday traditional Home Care solution anymore than you are...

  • Care Coordinator

    2 weeks ago

    Victoria, British Columbia, Canada Luxcare Senior Care Full time

    Job Title: Care CoordinatorCompany: Luxcare Senior CareLocation: Gordon HeadAbout LuxCare Senior Care: Luxcare Senior Care is a leading provider of senior care services committed to enhancing the quality of life for our elderly clients. Our mission is to provide compassionate and personalized care that allows seniors to age gracefully in the comfort of their...

  • Manager of Care Services

    3 weeks ago

    Victoria, Canada Victoria Chinatown Care Centre Full time

    Manager of Care Full Time Position The Victoria Chinatown Care Centre (“VCCC”) is an accredited long-term care facility located in Victoria, BC. We are a non-profit organization overseen by a volunteer Board of Directors with a reputation for high quality care and leading practices. VCCC is an affiliate organization to Island Health’s Residential...

  • Scheduler in Office- Home Care

    4 days ago

    Victoria, Canada Luxcare Senior Care Full time

    Luxcare is one of the leading companies in Senior Home Care. - MUST HAVE SCHEDULING EXPERIENCE IN HOME CARE / HEALTH CARE We are hiring a very experienced SCHEDULER to join our team full time 9:00AM to 5:00PM-Mon through Friday. If you're excited to be part of a team that leads with their heart, Luxcare is a great place to grow your...

  • Scheduler in Office- Home Care

    2 weeks ago

    Victoria, British Columbia, Canada Luxcare Senior Care Full time

    Luxcare is one of the leading companies in Senior Home Care. - MUST HAVE SCHEDULING EXPERIENCE IN HOME CARE / HEALTH CAREWe are hiring a very experienced SCHEDULER to join our team full time 9:00AM to 5:00PM-Mon through Friday. If you're excited to be part of a team that leads with their heart, Luxcare is a great place to grow your career.Responsibilities...

  • Health Care Aide

    1 week ago

    Victoria, British Columbia, Canada Saint Elizabeth Health Care Full time

    ARE YOU A HEALTH CARE AIDE? Do you want to join Canada's largest non-profit home care provider working one-on-one with clients in their home to focus your care and expertise? We are currently seeking HEALTH CARE AIDES to cover the Victoria area.Elizz is an integral part of SE Health, a leading healthcare provider that has been delivering excellence and...

  • Health Care Aide

    4 weeks ago

    Victoria, British Columbia, Canada Saint Elizabeth Health Care Full time

    ARE YOU A HEALTH CARE AIDE? Do you want to join Canada's largest non-profit home care provider working one-on-one with clients in their home to focus your care and expertise? We are currently seeking HEALTH CARE AIDES to cover the Saanich area. Elizz is an integral part of SE Health, a leading healthcare provider that has been delivering excellence and...

  • Health Care Aide

    2 days ago

    Victoria, British Columbia, Canada Saint Elizabeth Health Care Full time

    ARE YOU A HEALTH CARE AIDE? Do you want to join Canada's largest non-profit home care provider working one-on-one with clients in their home to focus your care and expertise? We are currently seeking HEALTH CARE AIDES to cover the Saanich area.Elizz is an integral part of SE Health, a leading healthcare provider that has been delivering excellence and...

  • Health Care Aide

    1 month ago

    Victoria, Canada Saint Elizabeth Health Care Part time

    ARE YOU A HEALTH CARE AIDE? Do you want to join Canada's largest non-profit home care provider working one-on-one with clients in their home to focus your care and expertise? We are currently seeking HEALTH CARE AIDES to cover the Saanich area. Elizz is an integral part of SE Health, a leading healthcare provider that has been delivering excellence and...

  • Health Care Aide

    1 week ago

    Victoria, Canada Saint Elizabeth Health Care Part time

    ARE YOU A HEALTH CARE AIDE? Do you want to join Canada’s largest non-profit home care provider working one-on-one with clients in their home to focus your care and expertise? We are currently seeking HEALTH CARE AIDES to cover the Saanich area. Elizz is an integral part of SE Health, a leading healthcare provider that has been delivering excellence and...

  • Victoria Primary Care Network

    1 week ago

    Victoria, Canada Victoria Primary Care Network Full time

    **Reports to** Primary Care Network Director Victoria Primary Care Network (PCN) Manager **The Organization** **Role Summary** In unison with other PCN Managers and PCN staff the PCN Manager supports the implementation and on-going operation of the Victoria PCN as directed by the PCN Director and as outlined in the Ministry of Health approved PCN Service...

  • Site Medical Lead

    1 week ago

    Victoria, Canada Island Health Full time

    The Site Medical Lead is a co-leadership position with operational and decision-making responsibilities. With the Site Manager co-lead, the Site Medical Lead works proactively with others to establish team based care and integrated care amongst Primary Care Providers (PCPs) and staff to support quality primary care and continuous improvement of services....

  • Victoria Primary Care Network Change Lead

    2 weeks ago

    Victoria, Canada Victoria Division of Family Practice Full time

    **The Organization** **Contract Summary** Reporting to both the PCN Director and PCN Manager - Indigenous Health & Wellness and working closely with the PCN team, the Change Lead will implement robust change management strategies to support the development of new team-based care models including: **Duties and Responsibilities** - Work with the PCN Manager...

  • Team Lead

    1 week ago

    Victoria, Canada Western Financial Group Full time

    **We are one of Canada’s Top Employers, Join Us** Our customers come from all walks of life, and so do we. It's the unique contributions of all Western team members that drive our success. We hire talented people from a wide variety of backgrounds because we know that it makes our company stronger. If you share our values, you'll find a home among our...

  • Health Care Aide

    1 month ago

    Victoria, Canada Saint Elizabeth Health Care Part time

    ARE YOU A HEALTH CARE AIDE? Do you want to join Canada's largest non-profit home care provider working one-on-one with clients in their home to focus your care and expertise? We are currently seeking HEALTH CARE AIDES to cover the Victoria area. Elizz is an integral part of SE Health, a leading healthcare provider that has been delivering excellence and...

  • Health Care Aide

    1 week ago

    Victoria, Canada Saint Elizabeth Health Care Part time

    ARE YOU A HEALTH CARE AIDE? Do you want to join Canada’s largest non-profit home care provider working one-on-one with clients in their home to focus your care and expertise? We are currently seeking HEALTH CARE AIDES to cover the Victoria area. Elizz is an integral part of SE Health, a leading healthcare provider that has been delivering excellence and...

  • Driver/companion

    4 weeks ago

    Victoria, Canada Care & Company Full time

    **We are Hiring!** **DRIVER/COMPANION** Do you love Seniors? Are you Compassionate, Caring, and looking to make a difference? **COME JOIN OUR TEAM!** Care & Company is a leading provider of in-home care services in Victoria BC. We are committed to providing compassionate and personalized care to our clients, helping them to live independently in their...

  • Caregiver

    4 weeks ago

    Victoria, Canada Care & Company Full time

    **We are Hiring!** **MALE CAREGIVERS** Do you love Seniors? Are you Compassionate, Caring, and looking to make a difference? Care & Company is a leading provider of in-home care services in Victoria BC. We are committed to providing compassionate and personalized care to our clients, helping them to live independently in their own homes. **Position**:HCA...