Commercial Contracts Account Specialist

2 weeks ago

Victoria, Canada South Island Mechanical Ltd. Full time

We are seeking a **Commercial Accounts Contract Specialist** to become a part of our team You will provide overall support to all of our commercial account clients' business needs.

**Responsibilities**:

- Prepare new maintenance proposals; create checklists for approved proposals.
- Liaise with property management and contract clients; book service calls, follow ups, assess issues, ensure effective communication and that all needs are taken care of.
- Booking maintenance and service calls; invoicing for contract customers
- Preparing maintenance reports
- Maintain client files
- Networking; building strong customer relationships

**Qualifications**:

- Excel in customer service
- Knowledge of Mac/Apple
- Understanding of HVAC terminology (an asset)
- Knowledge of Google Apps; Google Drive/Gmail/Keep etc.
- Computer savvy
- Excellent written and verbal communication skills
- Deadline and detail-oriented
- Organization skills
- 5+ years in an office environment

**Who are we? **We are a local, quickly growing HVAC/R Service & Installation company, currently with a staff of 19. We encourage a fun, positive, supportive and respectful workplace. We offer a pretty awesome work environment with even more awesome co-workers and great benefits We are looking to hire an EXECUTIVE CONTRACT WIZARD (aka. Commercial Accounts Contract Specialist) to our team.

**Who are you?** Your attention to detail is one of your strongest skills, with your natural ability to multitask a varied workload with your superhero organizational abilities. Your personality is courteous, approachable, friendly & professional, as you would be the primary point of contact representing SIM Ltd. for our Commercial Contract Customers. You are dependable, reliable, ambitious and have a strong work ethic.

**HOURS**: Permanent, Full-time, Monday-Friday, 8 hour workday.

**HARD SKILLS**: Knowledge of Mac/Apple, understanding of HVAC terms & equipment, Jobber, Google Apps, Gmail, Typing Speed 55+ words/min, administrative functions, Customer Service

**SOFT SKILLS**: Detail-oriented, Organized, Friendly, reliable, able to multi-task in a fast-paced environment, dependable, able to work independently

If this sounds like a great fit for you and you have the necessary skills, we want to hear from you

**Job Types**: Full-time, Permanent

**Salary**: $54,000.00-$57,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Administrative: 5 years (preferred)

Work Location: In person

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