Manager, Hotel Front Desk
4 months ago
Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
- Education:
- Expérience:
**Education**:
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
**Work site environment**:
- Non-smoking
**Work setting**:
- Hotel, motel, resort
**Tasks**:
- Develop and implement policies and procedures for daily operations
- Conduct performance reviews
- Conduct training sessions
- Perform front desk duties
- Prepare marketing plans
- Implement marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Establish work schedules
- Manage events
- Organize and maintain inventory
**Supervision**:
- 5-10 people
**Computer and technology knowledge**:
- MS Word
- MS Excel
- MS PowerPoint
**Transportation/travel information**:
- Own vehicle
**Work conditions and physical capabilities**:
- Work under pressure
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Large workload
**Personal suitability**:
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Team player
**Screening questions**:
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
**Experience**:
- 2 years to less than 3 years
**Health benefits**:
- Dental plan
- Health care plan
- Vision care benefits
**Other benefits**:
- Free parking available
- On-site housing options
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