Supervisor, Technical Supports

2 months ago

Mississauga, Canada Regional Municipality of Peel Full time

**Job Description**:
**Supervisor, Technical Supports**

**Human Services - Peel Housing Corporation**

**Contract Full Time - Duration until December 31, 2024**

**Salary Range:$ 96,785 to $120,979 **per annum (plus comprehensive benefits and vacation accrual)

**Work mode: Hybrid**
_see below for more details about this work mode._

**Location: 7120 Hurontario Street, Mississauga ON**

**Hours of work: 35 Hours per week**

**Who we are**: Peel Housing Corporation provides safe, well maintained living environments for tenants in Peel Living and Region of Peel owned properties including: 71 residential properties, two transitional housing residences and three emergency shelters. These services contribute to a positive experience for residents and enhance neighbourhoods where the buildings are located.

Reports to: Manager, Infrastructure Planning & Servicing

In this role you will Supervise a team including Maintenance Specialists, Maintenance Person, Specialists Fire and Life Safety, Coordinators and Students

**What you will do in this role**:

- Lead a multidisciplinary team by coaching, motivating, developing job objectives, disciplining, managing performance, assessing and delegating work, encouraging professional development, and ensuring quality and service standards and regulatory compliance are met.
- Monitor and analyze outcomes and use key performance indicators/measures to ensure Business Unit objectives are met.
- Support the development of Capital Plans and ensure capital works and are coordinated into the capital plan to address long-term needs of the organization in a cost-effective manner.
- Lead preventative maintenance work for the portfolio. Develop and implement work plans, business processes, budgets and staffing levels for the Technical Supports unit.
- Review and approve Maintenance plans developed by reporting staff or external contractors and monitor their implementation.
- Coordinate specified major capital works in collaboration with Technical Support Staff, Real Property Asset Management staff, and/or outside contractors.
- Lead and support minor repairs or major maintenance project work from time to time due to unplanned equipment or system failures
- Create and update the preventative maintenance schedule including activities and work plans to be undertaken, value provided to the organization, and related costs of initiatives/projects; presents preventative maintenance schedules to Housing Operations and Tenancy Management team for approval.
- Identify resource requirements to meet long-term operational commitments and to ensure financial soundness and economic viability of programs/services.
- Act as a primary developer and publisher of standards and benchmarks for Residential Property Management as it relates to preventative maintenance.
- Collaborate with key stakeholders (vendors and sector organizations such as OMSSA, ONPHA, SHSC, etc) in the delivery of preventative maintenance and fire safety services; include other departments that provide a range of services to Region of Peel buildings, Peel Living and other client providers.
- Handle issues of vendor non-performance regarding contract violations; implements corrective measures and coordinates communications both internally and externally.
- Assist in the operational take-over and commissioning of new buildings where applicable.
- Ensure the scope of work for all building systems preventative maintenance and other Service Contract documents are developed in collaboration with Procurement Team in a professional manner.
- Ensure contracts are managed effectively and within scope and budget, with no interruption to the services.

**What the role requires**:

- Post secondary degree in an Engineering, Business Administration or Contract Management with at least five years of preventative maintenance and building systems work related experience
- At least three years of leadership and/or supervisory experience (preferably in a unionized environment).
- In-depth knowledge of building condition assessment practices as well as expert knowledge of Architectural, Structural, Mechanical and Electrical Systems and building envelope, knowledge of their interaction, life cycle and performance indicators.
- Knowledge of Peel Housing Corporation and Human Services programs as well as an understanding of customer service requirements with the ability to foster a holistic approach.
- Ability to work with multidisciplinary teams in order to conduct day to day business.
- Proficient use and experience with CMMS and CAMS, AutoCAD
- Research, analytical and problem solving skills necessary to gather and analyze data.
- Short and long term planning skills and ability to develop and execute plans
- Knowledge of relevant legislation including but not limited to: Housing Services Act, Residential Tenancies Act, Tenant Protection Act, Occupational Health and Safety Act, Employee Standards Act, Technical Standards and Safety Authority, Ontario

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