Call Center Agent
3 weeks ago
**Responsibilities**:
- Must be able and willing to receive a high amount of inbound calls
- Perform a variety of tasks associated with customer and client services
- Quickly resolve problems to ensure consistent quality service
- Record and submit checklists or other documentation as may be required
**Requirements**:
- High School Diploma or combination of education and experience
- Must have access to a reliable internet connection
- Excellent customer service skills
- Excellent verbal and written communication skills
- Ability to read, understand, and follow oral and written instructions
- Basic knowledge of Microsoft Office and basic PC literacy
**Job Types**: Full-time, Part-time
Part-time hours: 40 per week
Pay: $22.15-$27.50 per hour
**Benefits**:
- Company pension
- Dental care
- Flexible schedule
- Life insurance
- Paid time off
- Vision care
Schedule:
- 4 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
Ability to commute/relocate:
- Ottawa, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service (preferred)
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