Call Center Agent

3 weeks ago


Ottawa, Canada A&H Logistics Corp Full time

**Responsibilities**:

- Must be able and willing to receive a high amount of inbound calls
- Perform a variety of tasks associated with customer and client services
- Quickly resolve problems to ensure consistent quality service
- Record and submit checklists or other documentation as may be required

**Requirements**:

- High School Diploma or combination of education and experience
- Must have access to a reliable internet connection
- Excellent customer service skills
- Excellent verbal and written communication skills
- Ability to read, understand, and follow oral and written instructions
- Basic knowledge of Microsoft Office and basic PC literacy

**Job Types**: Full-time, Part-time
Part-time hours: 40 per week

Pay: $22.15-$27.50 per hour

**Benefits**:

- Company pension
- Dental care
- Flexible schedule
- Life insurance
- Paid time off
- Vision care

Schedule:

- 4 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service (preferred)



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