Bilingual Call Center Representative

4 weeks ago


Ottawa, Canada Reliable Parts Full time

**ABOUT RELIABLE PARTS**

We are a leading distributor of appliance parts in the US and Canadian markets. With over 60 branch locations and 8 distribution centers, we provide service to customers in multiple sectors, including extended warranty, national accounts, multi-housing, government, e-commerce, and retail spaces. We pride ourselves on the exceptional products, services, and value we add to the appliance parts service and repair industry.

We are also proud of our exceptional employees. They ensure that all orders and inquiries are researched and handled knowledgeably and professionally, and we provide the training they need to succeed. Because of their dependability, we consider them a big part of our success. In turn, we offer opportunities for growth and relocation, as well as great benefits and supportive management that make our growing business an industry leader.

**About the Position**:
We are seeking a talented Permanent Full-time "Customer Service Representative" who possesses a strong commitment to work and who thrives in a busy, challenging, team-oriented environment. If you are motivated, have a "can do" attitude and a desire to learn and grow with an organization, this opportunity is for you

We are a Team Oriented Environment who likes to have fun

No Outbound or Cold Calling to Customers

All Inbound Calls only Quality Customer Service Driven and not Sales Driven

Position is Full-Time 40 Hours and 5 days a week.

Normal Office hours of 8:30 AM to 5:00 PM

Come and Join our Fast Growing, Continued Growth, and Vibrant Call Center

**PRIMARY RESPONSIBILITIES**:

- Answer phones and respond to Customer requests
- Look up part and model numbers for applicable Appliances
- Place Customer orders in computer system
- Transfer customer calls to appropriate Employee or Branch
- Identify, Research, and Resolve customer issues using the computer system

**KNOWLEDGE AND SKILL REQUIREMENTS**:

- Strong command of English with pleasant and professional phone mannerisms
- Exceptional customer service skills
- Strong written and oral communication skills
- Excellent organizational skills
- Computer literate
- Team player
- Appliance parts knowledge would be an asset
- ** Bilingual English/French**

**Benefits**:
Expected start date: ASAP

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift



  • Ottawa, Canada Reliable Parts Full time

    **ABOUT RELIABLE PARTS** We are a leading distributor of appliance parts in the US and Canadian markets. With over 60 branch locations and 8 distribution centers, we provide service to customers in multiple sectors, including extended warranty, national accounts, multi-housing, government, e-commerce, and retail spaces. We pride ourselves on the exceptional...


  • Ottawa, Canada Reliable Parts Full time

    **ABOUT RELIABLE PARTS** We are a leading distributor of appliance parts in the US and Canadian markets. With over 60 branch locations and 8 distribution centers, we provide service to customers in multiple sectors, including extended warranty, national accounts, multi-housing, government, e-commerce, and retail spaces. We pride ourselves on the exceptional...


  • Ottawa, Canada Reliable Parts Full time

    **ABOUT RELIABLE PARTS** We are a leading distributor of appliance parts in the US and Canadian markets. With over 60 branch locations and 8 distribution centers, we provide service to customers in multiple sectors, including extended warranty, national accounts, multi-housing, government, e-commerce, and retail spaces. We pride ourselves on the exceptional...


  • Ottawa, Canada EmergencyMD Full time

    ABOUT RELIABLE PARTS We are a leading distributor of appliance parts in the US and Canadian markets. With over 60 branch locations and 8 distribution centers, we provide service to customers in multiple sectors, including extended warranty, national accounts, multi-housing, government, e-commerce, and retail spaces. We pride ourselves on the exceptional...


  • Ottawa, Canada EmergencyMD Full time

    ABOUT RELIABLE PARTS We are a leading distributor of appliance parts in the US and Canadian markets. With over 60 branch locations and 8 distribution centers, we provide service to customers in multiple sectors, including extended warranty, national accounts, multi-housing, government, e-commerce, and retail spaces. We pride ourselves on the exceptional...


  • Ottawa, Canada Reliable Parts - Canada Full time

    ABOUT RELIABLE PARTSWe are a leading distributor of appliance parts in the US and Canadian markets. With over 60 branch locations and 8 distribution centers, we provide service to customers in multiple sectors, including extended warranty, national accounts, multi-housing, government, e-commerce, and retail spaces. We pride ourselves on the exceptional...


  • Ottawa, Canada Reliable Parts - Canada Full time

    ABOUT RELIABLE PARTSWe are a leading distributor of appliance parts in the US and Canadian markets. With over 60 branch locations and 8 distribution centers, we provide service to customers in multiple sectors, including extended warranty, national accounts, multi-housing, government, e-commerce, and retail spaces. We pride ourselves on the exceptional...


  • Ottawa, Canada Reliable Parts - Canada Full time

    ABOUT RELIABLE PARTSWe are a leading distributor of appliance parts in the US and Canadian markets. With over 60 branch locations and 8 distribution centers, we provide service to customers in multiple sectors, including extended warranty, national accounts, multi-housing, government, e-commerce, and retail spaces. We pride ourselves on the exceptional...


  • Ottawa, Canada AppleOne Full time

    We are currently hiring for Call Center Representatives for our client in Ottawa! Please read the description before applying. Department Overview This is a front line support service connecting citizens with all the information and referrals they need quicker and with higher satisfaction. The strategic focus is a channel and service expansion to ensure...


  • Ottawa, Canada AppleOne Full time

    We are currently hiring for Call Center Representatives for our client in Ottawa! Please read the description before applying. Department Overview This is a front line support service connecting citizens with all the information and referrals they need quicker and with higher satisfaction. The strategic focus is a channel and service expansion to ensure...


  • Ottawa, Canada Robert Half Full time

    We are seeking fluently bilingual (English & French) Call Center Specialists to join our client's team. As a Bilingual Call Center Specialist, you will play a crucial role in managing a class action settlement by providing high-quality customer service to callers with questions about the settlement.Key Responsibilities:Handle inbound calls, primarily in...


  • Ottawa, Canada Amplifon Full time

    **Overview**: The greatest technology in the world will never replace a human connection. Amplifon Canada is looking for a **Bilingual Client Care Representative** who knows how to deliver a personalized, best-in-class customer experience to people who need hearing care. This is the perfect opportunity to amplify your career if you want to be part of a...


  • Ottawa, Canada Osgoode Properties Limited Full time

    Looking for a summer job in a call center? How about joining Osgoode Properties as a **Bilingual Call Center Agent?** We are looking for a student to support our Call Center Team. You will be called upon to: - Answer telephone calls from prospective tenants - Determine the needs of prospective tenants - Schedule appointments for unit viewing - Perform...


  • Ottawa, Canada Osgoode Properties Limited Full time

    Looking for a summer job in a call center? How about joining Osgoode Properties as a - **Bilingual Call Center Agent?** We are looking for a student to support our Call Center Team. You will be called upon to: - Answer telephone calls from prospective tenants - Determine the needs of prospective tenants - Schedule appointments for unit viewing - Perform...


  • Ottawa, Canada Globedex Financial Corp. Full time

    Globedex Financial Corp. is a full service tax and accounting firm. Since our founding, we've built a firm that specializes in helping our clients with problems they may have. Our mission and purpose is to provide affordable products and services that relieve the small-to-medium sized business owner or manager the headaches of the financial aspects of their...


  • Ottawa, Canada Big City Windows and Doors Full time

    **Job Summary** **Experience in supervising a call center required** We are looking for a responsible, enthusiastic and motivated individual to join our growing team. Our experienced Call Center Supervisor is tasked with: - supervising, training, motivating telemarketers, that are contacting homeowners and setting up appointments with those who are...


  • Ottawa, Canada Big City Windows and Doors Full time

    **Job Summary** We are looking for a responsible, enthusiastic and motivated individual to join our growing team. Our Call Center Supervisor is tasked with: - supervising, training, motivating telemarketers, that are contacting homeowners and setting up appointments with those who are interested in acquiring an estimate on their windows or/and...

  • Project Manager

    1 month ago


    Ottawa, Canada Q1 Technologies Full time

    **Primary Skills**: Presentation skills, **Project Management. Bilingualism -French** 3- 4 Years Call Center Environment Exp is mandatory **Job Description & Position Requirements**: - Managing all aspects of the project management life cycle including project scoping, resource assignment, project plan development, project tracking, monitoring and...


  • Ottawa, Canada FYidoctors Full time

    **Why You Should Join Us**: We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 15 years from 30 locations to over 350. We could not have gotten to where we are without our...


  • Ottawa, Canada On Call Centre Full time

    **We are looking to grow our Bilingual (French / English ) Customer Service Team!**! - _**Must be available Wednesday-Sunday (8am-8pm EST)**_ - _**With Incentives, fully trained team members can make between $20-$23 per hour every pay!**_ - Fully paid training. Hourly base rate during training period is 19.00$ plus evening and weekend shift incentives of...