Call Center Agent

2 weeks ago


Ottawa, Canada Queensway Carleton Hospital Full time

**General Posting Information**

**POSITION**:

- Call Centre Agent**DEPARTMENT**:

- Call Centre**CONDITIONS**:

- Part-time (0.60 FTE)**HOURS**:

- Approximately 45.0 Bi-weekly Hours**SHIFTS**:

- Days / Evenings / Nights / Weekends-
**WAGE RANGE**:

- Scale Minimum Maximum- NONU $23.24/hr $27.88/hr**RESPONSIBILITIES**:

- Answering and redirecting telephone calls and visitors at the main reception counter
- Operating ancillary communication systems in order to process emergency codes
- Respondig to all alarma and contacting the appropriate parties in case of emergency
- Performing clerical duties including but not limited to: preparing envelopes, updating Critical, keeping an updated tracking list of loaner pagers
- Paging staff and physicians and maintaining accurate paging logs
- Processing all emergency code procedures
- Demonstrate QCH values, collaboration, accountability, innovation, respect
- Please note: The 24 hour per day operation is divided into shifts and is of "constantly interrupted" nature, ofter requiring working long periods in a seated position.

**REQUIREMENTS**:

- Grade 12 education
- 6 months experience using a swtichboard
- Knowledge of medical terminology
- Working knowledge of MS Word, Excel, Microsoft Outlook and Meditech
- Must be familiar with all Hosptial Policies and Procedures and be capable of handling all phases of Hospital communcations
- Ability to deal calmly with emergency situations
- Excellent interpersonal skills to be able to communicate effectively in both oral and written format with Call Centre Staff, Hospital Staff, physicians, nursing and paramedical staff on matters relating to Call Centre

**_Please note that according to the Ontario Health and Queensway Carleton Hospital Vaccination Policy, all applicants must be fully vaccinated unless they can provide the proof of a valid medical contraindication or exemption on the basis of protected grounds under the Ontario Human Rights Code in order to be considered for any staff or volunteer opportunities. Upon hiring, applicants must provide the proof of either government issued documentation proving they have been fully vaccinated, or present supporting documentation of a valid medical contraindication or exemption under Ontario Human Rights Code._**
- Thank you for your continued interest in the Queensway Carleton Hospital. We are committed to providing an environment which is respectful to all. If you have a disability which requires an accommodation during any stage of our recruitment process, please let us know how we can assist you._


  • Call Center

    4 weeks ago


    Ottawa, Canada Total Credit Recovery Full time

    **OVERVIEW OF POSITION** The bilingual compliance agent is responsible for auditing pre-recorded calls and associated files for quality assurance, and to ensure compliance with federal and provincial regulations, client’s directives as well as company policies and procedures. The compliance agent is also responsible for identifying and reporting on areas...

  • Call Center Agent

    7 days ago


    Ottawa, Canada Queensway Carleton Hospital Full time

    **General Posting Information** **POSITION**: - Call Centre Agent**DEPARTMENT**: - Call Centre**CONDITIONS**: - Part-time (0.40 FTE)**HOURS**: - Approximately 30.0 Bi-weekly Hours**SHIFTS**: - Days / Evenings / Nights / Weekends- **WAGE RANGE**: - Scale Minimum Maximum- NONU $24.18/hr $29.01/hr**RESPONSIBILITIES**: - Answering and redirecting...

  • Call Center Agent

    4 weeks ago


    Ottawa, Canada Queensway Carleton Hospital Full time

    **General Posting Information** **POSITION**: - Call Centre Agent**DEPARTMENT**: - Call Centre**CONDITIONS**: - Part-time (0.60 FTE)**SHIFTS**: - Days / Evenings / Nights / Weekends- **WAGE RANGE**: - Scale Minimum Maximum- NONU $26.09/hr $31.62/hr**RESPONSIBILITIES**: - Answering and redirecting telephone calls and visitors at the main reception...


  • Ottawa, Canada Total Credit Recovery Full time

    **Total Credit Recovery Limited** is the leading and largest collection agency in Canada with over 350 employees across 4 provinces. We work with recognized portfolios and our clients are the largest financial and government institutions and recognized telecommunications companies. **Some work from home opportunities are available.** We are currently...

  • Call Center Agent

    5 days ago


    Ottawa, Canada Queensway Carleton Hospital Full time

    **General Posting Information** **POSITION**: - Call Centre Agent**DEPARTMENT**: - Call Centre**CONDITIONS**: - Temporary Part-time (0.60 FTE) for approximately twelve (12) months**HOURS**: - Approximately 45.0 Bi-weekly Hours**SHIFTS**: - Days / Evenings / Nights / Weekends- **WAGE RANGE**: - Scale Minimum Maximum- NONU $23.24/hr...

  • Call Center Agent

    1 week ago


    Ottawa, Canada A&H Logistics Corp Full time

    **Responsibilities**: - Must be able and willing to receive a high amount of inbound calls - Perform a variety of tasks associated with customer and client services - Quickly resolve problems to ensure consistent quality service - Record and submit checklists or other documentation as may be required **Requirements**: - High School Diploma or combination...


  • Ottawa, Canada VectorSolv Full time

    _**About VectorSolv**_ VectorSolv is a B2B software solution provider with a highly motivated and collaborative team of diverse, bright, and high-performing people working together to unleash extraordinary value for our customers in the warranty ecosystem. **Our primary focus **is to enrich the end-to-end warranty risk management and administration...


  • Ottawa, Canada Best Gourmet Coffee Wholesales Ltd Full time

    Responsibilities: - Answering and responding to inbound customer calls. - Thorough documentation of all contacts within the customer management system. - Perform a variety of tasks associated with customer and client services. **Requirements**: - Ability to multitask and manage time effectively. - High school or general equivalency diploma. - Basic...

  • Call Centre Agent

    5 days ago


    Ottawa, Canada Queensway Carleton Hospital Full time

    **General Posting Information** **POSITION**: - Call Centre Agent **DEPARTMENT**: - Call Centre **CONDITIONS**: - Casual **SHIFTS**: Days / Evenings / Nights / Weekends - **WAGE RANGE**: Scale Minimum Maximum NONU $26.87/hr $32.57/hr **RESPONSIBILITIES**: - Answering and redirecting telephone calls and visitors at the main reception counter -...

  • Telemarketing Agent

    5 days ago


    Ottawa, Canada Intact Full time

    From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals. In return, we’ll give you countless opportunities to...


  • Ottawa, Canada District Realty Management Inc. Full time

    LOCATED IN OTTAWA, ONTARIO, CANADA **Position**: Residential Property Administrator - Rental Agent **Hours of Work**: Monday to Friday 9:00AM to 5:00PM. **Reporting To**: Property Manager / COO **Overview**: Under the direction of the Property Manager, and while working on site, manage the day to day activities of a residential apartment building as...


  • Ottawa, Canada District Realty. Full time

    **Division**: Residential - **Term**: Full-Time - **Location**: Ottawa **Position**: Residential Property Administrator - Rental Agent **Hours of Work**: Monday to Friday 9:00AM to 5:00PM. **Reporting To**: Property Manager / COO **Overview**: Under the direction of the Property Manager, and while working on site, manage the day to day activities of a...

  • Inbound Call Agent

    4 days ago


    Ottawa, Canada Unilux CRFC Corporation Full time

    **Responsibilities**: - Serve inbound calls from customers. - Provide fair and accurate information to customers and respond to questions. - Use good judgment when dealing with customers. - Maintain a pleasant, professional tone of voice when talking with customers and take their concerns seriously. - Monitor the status of incoming calls and accurately log...

  • Stock Person

    4 weeks ago


    Ottawa, Canada Call It Spring Full time

    RÉSUMÉ DU POSTE Chez Boutique Spring on est tous pour l'inclusion, l'amour, et l'encouragement d'un mode de vie écoresponsable à travers les chaussures, et on s'amuse bien en le faisant. Cela te ressemble ? On cherche un nouveau Responsible des ventes pour notre magasin Boutique Spring ! En tant que coordinateur de stock, tu soutiendras l'équipe de...


  • Ottawa, Canada Martel Mortgages Full time

    **Looking for a new and exciting career?** We are expanding our team! We currently have open positions for Mortgage agents or Brokers (commission based) throughout Eastern Ontario. Martel Mortgages is a fully licensed Mortgage Brokerage operating under the regulations of the Financial Services Regulatory Authority of Ontario. Mortgage Agent License under...

  • Patent Agent

    4 weeks ago


    Ottawa, Canada Osler Full time

    Are you interested in working at one of Canada’s leading business law firms alongside some of the best and brightest legal minds providing exceptional service to our clients? Take the next step in your legal career and join Osler’s Intellectual Property group as a Patent Agent, in our Ottawa office. We are seeking a mid-level Patent Agent, with a...


  • Ottawa, Canada KELLER WILLIAMS INTEGRITY REALTY Full time

    Attention to detail and pride of work - Ability to multitask and prioritize workload in a fast paced environment - Excellent customer service and communication skills - Knowledge of G Suite, - Matrix, Duties would include: - Monitor the front desk including answering and directing all calls in a professional manner - Meet and greet visitors and provide...

  • Inside Sales

    3 days ago


    Ottawa, Canada KELLER WILLIAMS INTEGRITY REALTY Full time

    **JOB POSTING: INSIDE SALES - BUYER REPRESENTATIVE FOR SORIN VADUVA TEAM** **Responsibilities and Duties** - Rigorously prospect for new business and follow up with leads in your pipeline on a daily basis from various lead sources to include but not limited to: Sign calls, Internet sources, FSBOs, Open Houses, Just listed/sold, Past clients, Website...


  • Ottawa, Canada ADFAST Full time

    Working at Adfast means being part of a human and technological adventure that began over 40 years ago. We are a manufacturer of eco-friendly adhesives, sealants and insulating foams for sustainable building construction. Adfast is certified as an Industry 4.0 showcase by the Ministry of Economy and Innovation, due to the interconnectedness of its multiple...


  • Ottawa, Canada KELLER WILLIAMS INTEGRITY REALTY Full time

    **JOB POSTING: INSIDE SALES REPRESENTATIVE FOR SORIN VADUVA TEAM** **Responsibilities and Duties** - Rigorously prospect for new business and follow up with leads in your pipeline on a daily basis from various lead sources to include but not limited to: Sign calls, Internet sources, FSBOs, Open Houses, Just listed/sold, Past clients, Website registrations,...