Financial Assistance Support Officer

3 months ago

Hamilton, Canada Mohawk College Full time

**Financial Assistance Support Officer** Status**: Full Time

**Hours**: Monday - Friday, 35 hours/week

**Home Campus**: Fennell (hybrid work arrangements available)

**Rate of Pay**: Payband G (Start Rate: $33.55 per hour)

**Posting Date**: October 4th, 2024

**Closing Date**: October 10th, 2024 at 7:00 pm EST

Preference will be given to qualified employees within the Full Time Support Staff bargaining unit, Appendix D (in the role for 6 consecutive months) and RPT employees who have passed probation at Mohawk College.

We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators, we believe it is important to act and show leadership in advancing the principles of reconciliation, equity, diversity, and inclusion in our community.

Reporting to the Manager of Financial Assistance, the Financial Assistance Support Officer provides essential technical, business, and operational support. This role focuses on planning, evaluating, and enhancing Financial Assistance services and systems, including the Banner Student Aid system and other College initiatives. Duties include implementing system improvements, conducting data analysis, maintaining the Students with Permanent Disabilities Tuition Reduction system, reconciling data, and preparing statistical reports.

The position also involves administering Scholarship and Bursary funding, and collaborating with the Mohawk College Foundation, College departments, and external donors. The incumbent ensures timely fund distribution, assists students with funding processes, and promotes the College to prospective students and donors. Familiarity with Ministry OSAP, internal College systems (Banner, Millennium, Cognos), and other financial assistance supports is essential.

**What you’ll be doing**:
**Financial Assistance - Banner and OSAP**:

- Assisting Financial Assistance with data entry and distributing financial assistance to students.
- Assisting students by offering advice on financial aid opportunities such as full and part-time, micro-credential OSAP programs, and Mohawk College bursary and scholarships.
- Supporting the development of seamless integration of OSAP data and information from the Ministry website to Banner.
- Responding to inquiries from staff and students regarding student account payments as required.

**Full Administration of CE Bursary Applications including Part-time OSAP and Micro-credentials**:

- Assisting students by offering advice on financial aid opportunities such as full and part-time, micro-credential OSAP programs, and Mohawk College bursary, scholarships, and work-study programs.
- Preparing requested reporting for Departmental, College, and Ministry requirements.

**Supports the Collection and Evaluation of CE Awards Applications and supports the FT Awards Reviews and Disbursements**:

- Determine and select recipients according to Ministry and donor guidelines and intentions.
- Utilize college systems including BSA and Banner to verify student information including GPAs, registration, and financial and personal student information.
- Using target distribution guidelines distribute funds equitably over the academic year.
- Maintain and update awards workbooks with details of awards applicants and rationale for denying or approving a student.
- Create and support awards packages for auditing and tracking purposes as required.

**Reports and Statistics**:

- Create, update, and maintain accurate student data of all applicants and status for the purpose of collecting statistics and organizing data.
- Suggest and incorporate procedures to allow for consistent and available reporting.
- Assist with MCU reporting, including First Generation, Indigenous Student Bursary, and alternate reporting requirements as needed.
- Monitor and issue all MCU funding within Ministry guidelines.
- Track, confirm, and provide to Finance all OSOTF, OTSS, Endowment, and Annual distribution for Ministry reporting.
- Confirm and reconcile all distribution of funding quarterly utilizing the college’s financial system, Fast Suite, and Cognos.
- Complete quarterly reconciliations between the funding distribution and the general ledger.
- Prepare and confirm all student disbursements using Banner and Banner Student Aid (BSA) to ensure accuracy in issuing and refunding financial assistance for students.
- Utilize Banner to review student accounts to ensure that tuition and/or outstanding fees and Holds are addressed in processing.
- Collection of Student Social Insurance Numbers and work with AR Accounting to ensure that all issued funding is confirmed for CRA guidelines for T4A issue.
- Determine and distribute available funding according to fiscal budget with a target processing to issue by fiscal year-end.

**Workflow and administration of Tuition Set Aside (TSA) funding and Ministry bursaries each semester**
- ** **Updates the Bursary Recording System (BRS) with actuals for student

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