Manager, Change Management

4 months ago

Toronto, Canada Scotiabank Full time

Requisition ID: 189229

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**Purpose**

Contributes to the overall success of the Change Management Office and Global HR Services by ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

**Key Accountabilities**
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Design and implement change management strategies that support large, complex initiatives under the guidance of the Senior Manager
- Lead end-to-end change management activities and processes for small to medium scale initiatives or for specific change management workstreams within a large project
- Support planning and execution of change management tactics including awareness, communications, training, readiness assessments, stakeholder engagement etc.
- Partner with GHR teams, and other key stakeholders to assist with the development and deployment of change management strategies
- Develop, research, and prepare content for internal audiences using various formats and internal communications channels
- Other ad hoc project work as required from time to time.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Champions a high-performance environment and contributes to an inclusive work environment.

**Experience / Education**:

- 3+ years of related experience, primarily in project and change management, communications
- Post-secondary degree or diploma in Business, Marketing, Communication or related discipline
- Keen sense of storytelling, paired with superior writing and editing skills. Ability to communicate at all levels with clarity and precision, both written and verbally, easily switch between creative writing/story-telling and tactical writing
- Strong knowledge of Change Management and industry trends
- Track record of supporting strategic project and change plans that drive measurable business results
- Strong presentation skills, editing, proofreading, layout and design skills are essential
- Thorough knowledge of Excel, PowerPoint and Word
- Exceptional time management and prioritization skills
- Excellent relationship building skills, with the ability to build and manage stakeholder relationships across many diverse stakeholder groups including Senior Executives
- A positive attitude, a desire to learn, a willingness to roll up your sleeves to get work done either independently or as part of a team

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

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