Service Writer
2 weeks ago
Red Seal Truck and Equipment Repair is looking for an experienced Service Writer. We are looking for a team oriented individual with multitasking experience and positive attitude.
The Service Writer is expected to provide a high level of customer service experience by assisting the service department, vendors and customers. Previous experience on service writing is mandatory.
**Key Responsibilities**
- Greeting customers and assisting them on their enquiries
- Maintaining the office presentation
- Opening Service Orders
- Reviewing Service Orders
- Review and Prepare Invoices to customers
- Controlling office supplies and making orders
- Filing inspection, repair and other documents
- Collecting payments from customers
- Controlling all correspondences with customers and vendors
- Assisting Service department on all needs
- Preparing monthly AR and AP reports using excel spreadsheets
**Qualifications**
- High school diploma or GED required
- Excellent computer and Microsoft Office skills
- Excellent customer service focus
- Excellent organizational skill
- Excellent communication skills, verbal and written
- Minimum 2 years service writing experience is mandatory
**Job Types**: Full-time, Permanent
**Salary**: $41,600.00-$60,942.00 per year
**Benefits**:
- Dental care
- Extended health care
Schedule:
- Day shift
**Experience**:
- service advisor: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person
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