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Collections Clerk

4 months ago


Edmonton, Canada Stahl Peterbilt Full time

Stahl Peterbilt is seeking an experienced and motivated Collections/AR Clerk to join our award-winning team If you have a passion for delivering exceptional customer service and thrive in a dynamic team environment, we want to hear from you. In this role, you will work closely with our Credit Manager, serving as the primary contact for customers, handling calls, resolving account issues, ensuring accurate record-keeping, and playing a vital role in risk management and credit operations support. If this sounds like the perfect fit for you, we would love to hear from you
- **Duties and Responsibilities**:_

Duties include but are not limited by the following:

- Customer contact for incoming calls and collection calls.
- Make calls to customers with overdue accounts
- Answer questions regarding customer accounts or statements
- Investigate customer concerns via Blaze system
- Access and mitigate risk by referring accounts for further actions to Credit Manager.
- Accept payments over telephone using a POS machine.
- Complete requested trade references.
- Maintain customer accounts:

- Create customer files, both electronic and physical
- Make required customer file changes
- Filing customer files
- Other duties may be assigned.
- **Employment Qualifications**:_
- Must have one year Customer Service and Collections experience.
- Accounting and Credit experience is considered an asset.
- Good communicator with strong organizational, analytical and technology skills.
- **What We Offer**:_
- Competitive wage.
- Comprehensive benefits package including medical, dental, life, RRSP matching.
- Friendly and safe work environment with high level of job satisfaction; State-of-the-art facilities.
- Employee appreciation events such as summer BBQs.
- Ticket draws for Elks, Oilers, and various Rogers Place events.
- **Additional Information**:_

Stahl Peterbilt would like to thank you for your interest but will only contact applicants if they are selected for an interview.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Please give a brief description of your previous experience in Collections
- What are your salary expectations?

Work Location: In person

Application deadline: 2024-06-17
Expected start date: 2024-07-02