Specialist 1, Quality Improvement

2 months ago

Ottawa, Canada The Ottawa Hospital Full time

**Position Information**:
The Quality Improvement Specialist 1 is an integral position at the administrative, educative, strategic, and tactile levels of many patient safety projects within the organization. Investigating patient safety incidents and facilitating the implementation of best practices for reducing preventable injuries to patients will also be a component of this position. This job is the key contact to help build a culture of safety and promoting a Just Culture within the organization. Direct support is provided to leadership for the development, maintenance, and operation of the organization's Patient Safety Plan and related processes.

**Rotation/Shifts**:

- Days, 8 hour shifts.- For information purposes only - The Hospital reserves the right to change.

**What you will do**:

- Identifies and reviews incidents related to patient safety in SLS;
- Coordinates, advises, and implements special projects related to quality improvement and patient safety as required;
- Develops, implements, delivers, and monitors the Corporate Patient Safety Plan;
- Leads and facilitates corporate patient safety initiatives and committees as required;
- Contributes to dissemination of patient safety activities and results through presentation and publication;
- Leads and coordinates all activities in planning and hosting the TOH Annual Patient Safety Conference;
- Reporting on patient safety indicators to internal and external stakeholders

**Basic Requirements**:

- Completion of an Undergraduate degree in Health Sciences or a related discipline;
- Three(3) years experience working in a health care environment;
- Completion of quality and patient safety training;
- Knowledge of hospital organization and health care delivery systems;
- Knowledge of clinical care guidelines and best practices;
- Demonstrated previous project management experience;
- Demonstrated previous experience with quality improvement initiatives;
- Knowledge of quality improvement principles and methods;
- Strong understanding of Process Improvement Methods;
- Ability to lead and motivate people to embrace quality improvement philosophy and management;
- Ability to build relationships with key stakeholders;
- Ability to lead and facilitate change;
- Self directed and works independently;
- Strong analytical and critical thinking skills;
- Excellent oral and written communication skills;
- Experience in project planning, implementation, evaluation and reporting;
- Excellent interpersonal skills;
- Excellent organizational, planning, and time management skills, ability to balance multiple priorities;
- Excellent computer skills (Word, Excel, PowerPoint) for report generation and graphics presentation;
- Knowledgeable about Standards of Health Services Accreditation;
- Proficiency with use of audiovisual equipment;
- Eligible to work in Canada.

**Preferred Qualifications**:

- Master's Degree in a health-related discipline;
- CPSI Patient Safety Officer;
- Proficient statistical analysis skills;
- Knowledge of patient safety principles;
- Understanding of process improvement methods;
- Proficiency in English and French - oral expression (advanced level) and comprehension (advanced level).

The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.

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