Product Advisor

3 weeks ago

Regina, Canada Taylor Volkswagen Full time

We are hiring a Sales Consultant / Product Advisor to help guide clients along their vehicle purchasing experience. You will act as a liaison, providing product/services knowledge to help the customer and clients make an informed and comfortable decision when making a large purchase like a New Vehicle. We're looking for someone whose primary concern is helping the customer stay informed & comfortable throughout the process; eventually leading them to a sale.

**Responsibilities**:

- Interacting with all customers with the utmost respect whether in person, digitally, or by phone.
- Prospecting for new business using electronic and telecommunication methods.
- Following best practices related to outbound phone calls.
- Participating in daily sales meetings.
- Engaging in daily one-on-one meetings with your manager.
- Becoming the face of the brand and representing Taylor Volkswagen with the utmost integrity.
- Learning and following all policies including the code of conduct.
- Punctually starting your shift, and following your schedule with the flexibility for changes.
- Respectfully interacting with all co-workers.
- Following processes and procedures to develop excellence, daily.
- Developing a comprehensive understanding of our vehicle and finance offerings.
- Executing the sales process with passion to deliver an exceptional customer experience.
- Regularly setting goals to measure success and direct your energy.
- Delivering sales results above or consistent with company standards.

**Who we are (About us)**: We are a Local, Family Owned and Operated Organization that is traditional in Values but Progressive in mentality. Taylor Automotive Group has been conducting good business, giving back to the community and serving Regina since 1978.

**Our Core Values consist of Excellence, Employees working together and Our Communities**.

We believe that people are our greatest asset, so not only do we seek the best but we develop, mentor and train them to be their best. Not only are we an equal opportunity employer but we embrace diversity.

**Our Mission Statement**: “It is the mission of The Taylor Automotive Group to supply the highest quality of automotive goods and services possible in a profitable manner while also providing satisfying and rewarding employment to its employees.”

**What you need (Qualifications & Requirements)**:

- Valid class 5 driver’s license
- Legally permitted to work in Canada
- Growth Mindset
- Positive attitude and enthusiasm
- Discipline to work with limited supervision
- Strong work ethic
- Honesty and integrity
- Team player
- A conscientious approach to excellent customer service

**Essential Skills**:

- Reading text
- Document use
- Numeracy
- Oral communication
- Working with others
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning

**Specific Skills**:

- Customer service oriented
- Suggestive selling
- Negotiate credit terms, trade-in allowances, warranties and delivery dates

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