Resource Centre Facilitator Based Out of The

4 weeks ago

Cornwall, Canada Canadian Mental Health Association Champlain East Full time

**PURPOSE OF THE POSITION**:To facilitate, support and empower persons with a severe and/or persistent mental illness / concurrent disorder or socially isolated individuals to improve their quality of life.

**ACCOUNTABILITY**: Program Manager

**QUALIFICATIONS**:
**Requirements**:

- College diploma in the social science, health or recreation field and two years of experience working with people with emotional or psychiatric difficulties or equivalent combination of education and experience.
- Extensive knowledge and understanding of mental health disorders and addictions
- Familiarity with Recovery Philosophy and awareness of needs of diverse communities is an asset
- Knowledge of the social services and/or health field, including local resources
- Well organized and able to work independently and as part of a team.
- Certification in Standard First Aid and CPR Level C
- Possess a valid driver’s license and have access to a vehicle
- Ability to work flexible hours (some evening and weekend hours may be required)

**Language**:

- Proficiency in both official languages is an asset and for designated positions, a requirement as per the Branch’s French Language Designation Plan

**Skills, Knowledge and Abilities**:

- Experience in facilitation, coaching, teaching wellness, life skills and social skills
- Demonstrated abilities in working with minimum supervision, working alone and as part of a team
- Experience and comfort in public speaking
- Awareness of local community resources
- Ability to organize time and prioritize tasks to achieve objectives, demonstrating organization, planning & coordination skills
- Ability to deal tactfully with a diverse group of people internally and externally
- Proficiency in Microsoft Office programs, such as Outlook, Word, Excel and PowerPoint
- Proficiency in virtual platforms such as MS Teams
- Demonstrates initiative when appropriate and is willing to learn new skills
- Demonstrated ability to observe boundaries, engage in appropriate emotional regulation, refrain from dual relationship with clients / volunteers
- Engage in reasonable self-care strategies that incorporate balancing work/life responsibilities
- Excellent problem-solving and decision making skills

**RESPONSIBILITIES OF THE POSITION**:

- Facilitate opportunities for clients to network and develop skills and attitudes which enable them to attain and maintain the highest quality of life available to them in their community
- Facilitate planning, promotion and delivery of prepared information sessions to inform the community of the program and improve community sensitivity/acceptance of individuals experiencing mental health problems
- Facilitate training opportunities for clients to develop practical skills in the areas of self help and support
- Facilitate the operation of a Resource Centre within health and safety guidelines
- Purchase supplies and maintain inventory for program services and activities
- Empower and encourage clients in the development of recreational, educational and informational opportunities by responding to their needs
- Maintain appropriate documentation as per Branch protocols
- May be assigned a lead role for special projects/programs within the same job classification (i.e. Caseworks, promotional/educational events, committees, groups, etc.)

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