Plumbing and Heating Service Technician
2 weeks ago
**Job Overview**:
We are seeking a highly skilled and experienced Service Plumber to join our team specializing in high-rise residential properties. As a High-Rise Residential Service Plumber, you will play a crucial role in ensuring the plumbing systems in our high-rise buildings operate efficiently and reliably. Your responsibilities will include diagnosing, repairing, and maintaining plumbing systems, as well as collaborating with building management and residents to deliver exceptional service.
**Responsibilities**:
**Diagnostic Assessment**: Conduct thorough inspections of plumbing systems in high-rise residential buildings to identify issues, leaks, and malfunctions.
**Repair and Maintenance**: Execute prompt and effective repairs on plumbing fixtures, pipes, water heaters, and other components. Perform routine maintenance to prevent potential problems and ensure system longevity.
**Emergency Response**: Respond to plumbing emergencies promptly, including after-hours calls, to address urgent issues and minimize downtime for residents.
**Collaboration with Building Management**: Work closely with building management to coordinate repairs, schedule maintenance, and communicate with residents regarding service interruptions or necessary access to units.
**Compliance**: Ensure all plumbing work complies with relevant building codes, regulations, and safety standards. Stay updated on industry best practices and emerging technologies.
**Documentation**: Maintain accurate records of all service calls, repairs, and maintenance activities. Provide detailed reports to document work performed and recommend any necessary future actions.
**Customer Communication**: Interact professionally with residents, addressing their concerns, explaining repair processes, and providing estimates. Foster positive relationships with residents to enhance overall customer satisfaction.
**Team Collaboration**: Collaborate with other maintenance professionals, contractors, and building management to facilitate seamless operations within the high-rise residential community.
**Qualifications**:
Proven experience as a Service Plumber, with a focus on high-rise residential properties.
Valid plumbing license.
Extensive knowledge of high-rise plumbing systems, including risers, pumps, and pressure regulating valves.
Strong problem-solving and troubleshooting skills.
Excellent communication and customer service skills.
Ability to work independently and efficiently in a dynamic environment.
Physical fitness to navigate high-rise buildings and access plumbing systems
Schedule:
- Monday to Friday
Work Location: On the road
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