Customer Care Representative

4 weeks ago


Victoria, Canada Sonova Full time

Victoria (BC), CanadaCustomer Care Representative
- Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment?_
- Are you passionate about providing customer service that exceeds expectations?_
- If so, we think you belong here at
- **Connect Hearing** as a
- **Customer Care Representative****Who we are**:

- Connect Hearing Canada is the largest and leading hearing care provider with a network of clinics across Canada and is a part of the Sonova family of brands. We're passionate about making a difference in the lives of our clients and helping transform their hearing health. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace.**Working Location**: Victoria, BC (Oak Bay)**Reporting to**: Regional Clinic Manager**A day in the life of a Customer Care Representative involves**:
- Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals
- Managing and maintaining client accounts while building relationships
- Working with insurance companies to ensure successful third-party billing operations
- Assist with cleanings and minor in-clinic device repairs - don’t worry, training provided

**What you get in return**:

- 20 dollars/hour starting wage based on full-time employment
- Extended Health Benefits Package from day one
- 3 weeks vacations to start, increasing with tenure
- 6 days of personal time in your first year
- Additional days off, including your Birthday
- Monday - Friday (business hours)
- Eligible for Quarterly Bonus
- Growth and development opportunities including education sponsorship.

**We'd love to hear from you if**:

- You possess strong communication and customer service skills
- You have experience or would enjoy working on and reconciling accounts receivable
- Your aligned with our value of helping others
- You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge

**Don't think you meet the criteria?**
- If you’re willing to go all in and learn, we'd still love to hear from you-
**More About Us**:

- We value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation.- Connect Hearing is a proud to be a member of the Sonova Family of brands. Sonova is a leading provider of innovative hearing care solutions, not just a company that makes products: but a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations. Through core business brands like Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova - Sonova develops, manufactures and distributes solutions that push the limits of technology and redefine the future of the hearing care industry. The talented and committed employees all over the world know they contribute to something greater than themselves - they create sense._

Sonova is an equal opportunity employer



  • Victoria, Canada Connect Hearing Full time

    Victoria (BC), CanadaCustomer Care Representative **Why Join Our Team** - We're growing! Connect Hearing Canada is the largest and leading hearing care provider with a network of clinics across Canada and is a part of the Sonova family of brands.- Within a learning culture, you are empowered to be your best every day. We are committed to cultivating a...


  • Victoria, Canada Sonova Full time

    Victoria (BC), CanadaRegional Customer Care Representative - Are you looking for an opportunity to make a difference?_ - Are you comfortable in a fast-paced retail clinic environment?_ - Are you passionate about providing customer service that exceeds expectations?_ - If so, we think you belong here at **Connect Hearing** as a **Regional Customer Care...


  • Victoria, British Columbia, Canada Sonova Full time

    Victoria (BC), CanadaRegional Customer Care Representative Are you looking for an opportunity to make a difference?_ Are you comfortable in a fastpaced retail clinic environment?_ Are you passionate about providing customer service that exceeds expectations?_ If so, we think you belong here at Connect Hearing as a Regional Customer Care Representative This...


  • Victoria, Canada Sonova Full time

    Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment?  Are you passionate about providing customer service that exceeds expectations? If so, we think you belong here at  Connect Hearing  as a  Regional Customer Care Representative ! This unique position requires travel around...

  • Rsw G3

    3 weeks ago


    Victoria, Canada BC Public Service Full time

    Posting Title- RSW G3 - Customer Care Representative, Wholesale Customer Centre, Victoria- Position Classification- RSWG3- Union- GEU- Work Options- Location- Victoria, BC V9B 6X2 CA (Primary)- Salary Range- $47,616.10 - $53,567.07 annually- Close Date- 4/5/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service ->...

  • Rsw G3

    4 weeks ago


    Victoria, Canada BC Public Service Full time

    Posting Title- RSW G3 - Customer Care Representative, Wholesale Customer Centre (WCC), Victoria- Position Classification- RSWG3- Union- GEU- Location- Victoria, BC V9B 6X2 CA (Primary)- Salary Range- $43,306.15 - $48,718.38 annually- Close Date- 1/13/2023- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Liquor...


  • Victoria, Canada MKG-Media Agency Full time

    **Here’s why you should apply**: - Weekly Advances and Bonuses - Hybrid office with remote flexibility - 65k plus first year average income - Residual Income - Exceptional commission rates - Trip Incentives and other benefits - Full Training **Primary Functions**: - Serve as the information center for all customers, community contacts, and other company...


  • Victoria, Canada Budget Car & Truck Rental Full time

    **Customer Service Representative - Full-time Permanent** **Job Description - Customer Service Representative** **Reports to**: Onsite Management Team **Position Summary** Devon Transport prides ourselves in provide efficient and friendly service to all of our customers for their car rental needs. The staff at this location are responsible for processing...


  • Victoria, Canada Mag Care Group Full time

    We are looking for a customer-oriented representative. A CSR, will handle existing and new client accounts as well as resolve any emerging problems that our customer accounts might face with accuracy and efficiency. This position comes with a fast-track to a management position, and a unique bonus structure! - The best CSRs are excited to help customers....


  • Victoria, Canada Tom's RV Service & Supplies Ltd Full time

    Tom's RV Service & Supplies Ltd is a locally owned company. Currently we are seeking a full time, long term Customer Service and Parts Representative to add to our team. The Customer Service and Parts Representative should be the first and lasting impression our customers will experience and therefore does everything with a consistent focus on exceptional...

  • Customer Service

    1 week ago


    Victoria, Canada Tom's RV Service & Supplies Ltd Full time

    Job Overview: Tom's RV Service & Supplies Ltd is a locally owned company. Currently we are seeking a full time, long term Customer Service and Parts Representative to add to our team. The Customer Service and Parts Representative should be the first and lasting impression our customers will experience and therefore does everything with a consistent focus on...


  • Victoria, Canada Luxcare Senior Care Full time

    _**CLIENT REPRESENTATIVE**_ - Attend to all the day-to-day company needs. Must have HR exp and have strong MARKETING background. It’s a plus if you have Home Care industry Experience - **Qualifications**:_ Your experiences are: Great customer service, marketing, professional phone etiquette, fast typing ability, proficient with all Microsoft products....


  • Victoria, Canada Ralmax Full time

    **_This is a Seasonal Position_** This role is a “first impression” role. The CSR member is often the first contact that a passenger has with Victoria Harbour Ferry. The first impression must always be the “first/best” impression of the company. The position requires a dedicated, loyal and self-motivated individual. **DUTIES AND...


  • Victoria, British Columbia, Canada Reliable Controls Full time

    Who we are:Reliable Controls is dedicated to reducing the carbon footprint of buildings around the world. Our team specializes in the design, development, and assembly of building automation controls and software programs.We align ourselves with the right people and empower them in the right ways. An established company based in Victoria, BC, we nurture a...


  • Victoria, Canada Mag Care Group Full time

    Here you will learn what it takes to bring your career to the next level under the leadership and tutelage of some of the best and brightest. We'll teach you leadership, let you practice business process management, and develop your communication skills. We will help grow you into a more confident and capable you. After a year here you'll be fast tracked...


  • Victoria, Canada West Shore U-Lock Mini Storage Ltd Full time

    **ARE YOU LOOKING FOR A FUN AND CHALLENGING CAREER WITH ROOM FOR GROWTH AND ADVANCEMENT? DO YOU HAVE A PASSION FOR HELPING PEOPLE AND PROVIDING AMAZING CUSTOMER SERVICE? ARE YOU LOOKING TO BE PART OF A DYNAMIC TEAM?** If you answered YES to these questions, then we want to talk to you! U-Lock Mini Storage is the premier family-owned, self-storage provider...


  • Victoria, Canada The Boyd Group Full time

    We are looking for an enthusiastic, customer-focused individual to help us WOW our customers! We are looking for an experienced **Customer Service Representative **to join our team at one of our busy locations. We offer a competitive benefits package, where you will have the opportunity to maximize your earning potential, along with a positive and stable...


  • Victoria, Canada Ascensia Diabetes Care Full time

    Elevate your career as a Territory Business Representative with Ascensia and be at the forefront of our groundbreaking Diabetes products. Your mission: drive sales growth, provide exceptional customer service, and make a lasting impact within your territory. You'll showcase Ascensia's diabetes care solutions to key professionals, such as Diabetes Nurse...


  • Victoria, British Columbia, Canada Budget Car & Truck Rental Full time

    Customer Service Representative - Full-time PermanentJob Description - Customer Service RepresentativeReports to:Onsite Management TeamPosition SummaryDevon Transport prides ourselves in provide efficient and friendly service to all of our customers for their car rental needs. The staff at this location are responsible for processing rental transactions,...


  • Victoria, Canada Vforce Commercial Cleaning Full time

    Do you enjoy multi-tasking and problem solving? Do you have a positive attitude, leadership skills, and able to remain calm/professional under stress? VForce Commercial Cleaning Company seeking a professional Customer Service Representative to join our team and provide exceptional service and administrative support. A strong ambassador to our company...