Application Portfolio Manager: Servicenow and

7 months ago


Burnaby, Canada E-Comm 9-1-1 Full time

**WHO WE ARE**

At E-Comm 9-1-1, we are committed to building a diverse and inclusive workforce that represents the many communities that we proudly serve.

**OUR VALUES**

RESPECT | ACCOUNTABILITY | INTEGRITY | SERVICE | COLLABORATION

**Key responsibilities in this role include**:
Develop, maintain and evolve processes and tools that most efficiently support the intended outcomes of the role as noted below:

- Investigate and advise on aligning ServiceNow and Corporate Applications with the business and technology strategy
- Will participate in a standby rotation including, evenings and weekends

**What you will bring**:

- ITIL Foundation v3 or later accreditation preferred
- Experience developing workflows based on complex business requirements
- Demonstrated competency troubleshooting and resolving complex software issues quickly and efficiently to minimize impacts to business
- Ability to communicate effectively orally and in writing, and to provide advice and recommendations on technical matters
- Ability to establish and maintain effective working relationships with a variety of internal and external contacts.

**SECURITY REQUIREMENTS**:
As a condition of employment at E-Comm, the required Police Security Clearance applicable to the position must be acquired and maintained. This is a process carried out by our law enforcement partner agencies, facilitated by E-Comm. The minimum residency in Canada to qualify for this position, as established by our law enforcement partner agencies, is 5 years.

**WHAT WE OFFER**:

- Competitive salary - with the opportunity for increases
- 4 weeks’ vacation
- Earned Time Off - eligibility to participate in our Accumulated Time-Off Program
- 100% paid extended health and dental benefits
- Pension - employer matched contributions to Municipal Pension Plan, a defined benefits plan
- Career development - we are supportive in developing your skills while pursuing your career at E-Comm

**Vaccination Policy**:E-Comm 911 has a vaccination policy that is currently suspended. However, should the policy be reinstated, it will be a requirement for all current and future employees.

**JOB DETAILS**_:_**
- Number of positions: 1
- Job status: Regular Full-Time
- Hours of work: Monday to Friday, 40 hours per week
- Wage/Salary: P4 $ $120,369 to $ $145,000 depending on experience
- Employee Group: Exempt
- Department: Technology Services - E-Comm Application Services Team
- Location: Burnaby (Still Creek Drive, Burnaby, BC) / Hybrid



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