Jr. Analyst, Customer Insights

5 months ago

Montroyal, Canada Groupe Dynamite Inc. Full time

**Jr. Analyst, Customer Insights**

We are a global fashion retailer with the Garage and Dynamite brands at the heart of our success. With close to 300 stores in Canada and the U.S., and more than 5,000 people, we have been making our mark on fashion retail since 1975.

Our core strength is rooted in a solid understanding of our customers, while our brands continue to stand out thanks to our passionate teams who embody our values. We are proud to hire and retain aspirational leaders who are driven to achieve great things and are recognized for an entrepreneurial spirit.

**Job summary**:
**Responsibilities**
- Coordinate marketing research activities such as event calendar management, rewards process, recruitment for one-on-one interviews and focus groups;
- Moderate and manage the research communities (Insiders) for both Garage and
- Dynamite (registrations, subscription terminations, prize draws, communications);
- Participate in the design and programming of quantitative (surveys) or qualitative research activities;
- Extract, prepare and analyze research data to draw conclusions for stakeholders;
- Write research reports to guide stakeholders’ decisions;
- Moderate, facilitate and take notes during research activities (one-on-one interviews, focus groups) with customers in French and English.

**Qualifications**
- Bachelor’s degree in Marketing, Psychology, Sociology, or related field;
- Bilingual in French and English (written and spoken);
- Proficiency in Excel and PowerPoint;
- Statistical analysis skills;
- Qualitative data analysis skills;
- Attention to detail;
- Ability to coordinate several projects at a time;
- Autonomous;
- Desire to learn, curious.

**Even better if**
- Experience in retail or consumer research;
- Knowledge of SPSS or R analytical tools;
- Ability to make links between research topics and adopt a global vision of the situation.

**To be a great fit, you must**
- Be able to make tough decisions;
- Thrive in the face of change with a strong sense of urgency;
- Challenge the status quo by contributing impactful ideas and solutions;
- Build partnerships and prioritize collaboration;
- Present information in an effective and concise manner;
- Be proactive and exceed expected results.

**What’s in it for you...**

We proudly offer you a competitive salary and bonus plan, registered retirement savings, and flexible group insurance with personalized coverage that meets your needs.

As a member of our team, you’ll also enjoy our employee discount at Garage and Dynamite stores, private sample sales throughout the year and many other exciting perks, including a day off for your birthday.

**Our promise**

We are committed to employment equity.

**Next steps...**

We will only call those who have been retained for an interview.

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