Junior IT Specialist

4 days ago


Toronto, Canada New Gold Inc. Full time

Make an impact at Canada’s premier mining company.

New Gold attracts and hires highly skilled individuals. By joining our team, you can look forward to:
A stimulating values-based work environment
A culture of collaboration and inclusion
Inspiring colleagues and approachable leaders
Career development opportunities
A deeply rooted commitment to responsible mining, health and safety and community engagement
A competitive total compensation program
A comprehensive benefits package including a retirement savings plan

Corporate

**Location**: Toronto, ON

About the Role

**Schedule**: Full time, permanent, working a hybrid office and remote model.

**Position Reports To**: Manager, Infrastructure Service & Delivery

**Position Overview**:
Reporting to the Manager, IS&D, the role of the Junior IT Specialist will encompass all aspects of IT service and delivery.

**Key Responsibilities**:
Provide Tier 1 desktop support for users onsite and remote
Responsible for IT service provisioning (i.e. add/delete users, change of access, password resets, mailbox quota management)
Microsoft server and cloud administration
Microsoft infrastructure (Active Directory, GPO, DHCP, DNS, PKI, NAP, Hyper-V)
Mobile device provisioning and troubleshooting
Manage and own small to moderate projects
Network troubleshooting and problem solving
Core Infrastructure build and maintenance
Act as backup and recovery to restore database
Manage and monitor the server to operate at peak performance
Work with other departments and vendors on IT related projects

**Qualifications**:
University or College degree/diploma in Computer Science/Information Technology or related experience is an asset
A minimum of 3 years’ in IT operations an asset

**Other Requirements**:
Sound knowledge of TCP/IP and basic networking principles
Working knowledge of Microsoft product suite, including but not limited to: AZURE, Active Directory, Exchange, Skype, SharePoint, Windows 10, and Office 2016/2019.
Racking/cabling of servers and network equipment
Ability to problem solve and handle multiple tasks efficiently and effectively Experience working with end users an asset
Flexibility and “can-do” attitude, willingness to learn
Enthusiastic and pro-active
Trouble-shooting ability

Inclusion, Equal Opportunity, Accessibility

New Gold is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status or any other legally protected factors. Disability-related accommodations during the recruitment process are available upon request.



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