Guest Service Representative

2 months ago


North Vancouver, Canada Spa Utopia Health & Wellness Center Full time

**About us**

We are a fun team, providing a caring, inclusive, and friendly safe space. If you love the spa, beauty and wellness industry, we are the place for you We believe in your time, your wealth, your life balance, your future

The scoop:

- Enjoy vacation pay, stat pay, sick pay, extended health care, staff discounts, paid training, tip pool, retail commission.
- Enjoy service commission as well if you are additionally a certified Make Up Artist.
- Guest check in/check out at front desk, welcoming & farewell to Guests, rebooking future appointments, cash register for service, retail sales and closing retail sales, gift card sales, assisting guests with general inquires, some data entry. Working back of house - hosting Guests throughout their spa visit in our relaxation lounges and changerooms. Support daily operations with room, guest and technician flow, effective time management and team work.
- Advise Guests of current specials, offers and retail recommendations ~ Make retail sales and additionally earn retail commission.

**Job Types**: Full-time, Part-time, Permanent

Pay: From $20.77 per hour

Additional pay:

- Commission pay
- Overtime pay
- Tips

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care
- Wellness program

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Overtime
- Weekends as needed

Ability to commute/relocate:

- North Vancouver, BC V7P 3S1: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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