Customer Service Manager

5 months ago

Richmond, Canada Walmart Canada Full time

**Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for company programs and operational standards. If you are looking for an exciting job in customer service or retail, working as a Customer Service Manager may be a great fit for you

**What you'll do...**:
1. Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.
2. Handles customer and Associate concerns and provide guidance as required.
3. Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers.
4. Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety.
5. Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.
6. Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs.
7. Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.
8. Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs.

The minimum rate of pay for this position starts from $17.85. Rate of pay will be determined based on relevant experience. ‎

**Minimum Qualifications...**:

- Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. _

Age - 16 or older

**Preferred Qualifications...**:

- Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. _

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

**Primary Location **

9251 Alderbridge Way, Richmond, BC V6X 0N1, Canada

  • Customer Service Representative

    5 months ago

    Richmond, Canada Priority Appliance Service Full time

    *Priority Appliance Service* is looking for a full-time *Customer Service Rep* to join us in our Richmond office from 8:00 AM to 4:00 PM, Monday through Friday. *What does a Customer Service Rep and Priority Appliance* *do?* At Priority Appliance Service our Customer Service Representatives provide exceptional customer service to customers calling into our...

  • Customer Service Representative

    5 months ago

    Richmond, Canada Priority Appliance Service Full time

    *Priority Appliance Service* is looking for a full-time *Customer Service Rep* to join us in our Richmond office from 8:00 AM to 4:00 PM, Monday through Friday. *What does a Customer Service Rep and Priority Appliance* *do?* At Priority Appliance Service our Customer Service Representatives provide exceptional customer service to customers calling into our...

  • Residential Customer Service Representative

    5 months ago

    Richmond, Canada Ashton Service Group Full time

    **Compensation & Perks** - Starting hourly wage range of $21-$23, negotiable based on education and experience - Incentive and bonus plans - 2-weeks paid vacation to start - Extended health and dental benefits - 5% RRSP matching available after 1 year of employment - Lunch subsidy - Paid training to support continuous growth and to encourage promotion and...

  • Customer Service Manager

    5 months ago

    Richmond, Canada Imprint Plus Full time

    **Customer Service Manager (On-site not a remote position)** Imprint Plus Richmond, BC We are looking for a **Customer Service Manager** to join our team. You’ll be leading the team who provide high quality service to our customers and will be responsible for creating and maintaining a customer first culture with a pleasant and efficient customer...

  • Customer Service Manager

    3 weeks ago

    Richmond, British Columbia, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a Customer Service Manager to oversee daily operations and lead a team of employees at beBee Professionals in Richmond, Canada.Key Responsibilities:Supervise daily operations, ensuring efficient workflows and high-quality service.Train, mentor, and manage team members, providing ongoing feedback and coaching.Handle customer inquiries and...

  • Customer Service Manager

    3 months ago

    Richmond, Canada CARO Analytical Services Full time

    **CARO Analytical Services **is an employee-owned environmental, food and cannabis laboratory that provides professional analytical testing services to public and private clients throughout Western Canada. Whether supporting a client cleaning up a contaminated site, providing water quality data to ensure Canadians have access to clean water, or supporting...

  • Customer Service Manager

    3 weeks ago

    Richmond, British Columbia, Canada beBee Professionals Full time

    Job DescriptionbeBee Professionals is seeking a Customer Service Manager to provide exceptional customer service to our clients. The ideal candidate will be responsible for managing client accounts, developing relationships with new and existing clients, and responding to client inquiries.Key Responsibilities* Manage client accounts and develop relationships...

  • Customer Service Manager

    2 months ago

    Richmond, British Columbia, Canada Progressive Concrete Ltd Full time

    Job SummaryWe are seeking a highly skilled Customer Service Supervisor to join our team at Progressive Concrete Ltd. The successful candidate will be responsible for overseeing the day-to-day operations of our customer service department, ensuring that all customer inquiries are handled efficiently and effectively.Key ResponsibilitiesCustomer Service:...

  • Customer Service Manager

    2 months ago

    Richmond, British Columbia, Canada Progressive Concrete Ltd Full time

    Job SummaryWe are seeking a highly skilled Customer Service Supervisor to join our team at Progressive Concrete Ltd. The successful candidate will be responsible for overseeing the day-to-day operations of our customer service department, ensuring that all customer inquiries are handled efficiently and effectively.Key ResponsibilitiesCustomer Service:...

  • Customer Service Manager

    1 week ago

    Richmond Hill, Ontario, Canada Richmond Hill Toyota Full time

    Job Title: Customer Service ManagerJob Description:We are seeking a Customer Service Manager to join our team at Thornhill Hyundai. The ideal candidate will have experience in customer service and will be responsible for managing our sales team.A customer-focused individual with excellent communication skills is required for this role.Key responsibilities...

  • Customer Service Manager

    5 months ago

    Richmond Hill, Canada Amico Full time

    **Customer Service Manager**: Would you like to work for a global company that is dedicated to personal career growth? Amico Corporation is a leading manufacturer of Medical Equipment with 9 manufacturing facilities employing over 1100 people across North America. We offer many opportunities for advancement within the Amico Group of Companies, along with a...

  • Customer Service Manager

    5 months ago

    Richmond Hill, Canada Amico Corporation Full time

    **Customer Service Manager**: Would you like to work for a global company that is dedicated to personal career growth? Amico Corporation is a leading manufacturer of Medical Equipment with 9 manufacturing facilities employing over 1100 people across North America. We offer many opportunities for advancement within the Amico Group of Companies, along with a...

  • Customer Service Manager

    5 days ago

    Richmond, British Columbia, Canada Progressive Concrete Ltd Full time

    Job SummaryAt ALER FOREST PRODUCTS LTD., we are seeking an experienced Customer Service Supervisor to join our team. This key role is responsible for ensuring the smooth operation of our customer service department, overseeing day-to-day activities, and driving continuous improvement. If you possess excellent leadership skills, a strong work ethic, and a...

  • Customer Service Manager

    5 months ago

    Richmond Hill, Canada Connex Telecommunications Inc. Full time

    We are seeking a self-motivated, experienced and dedicated Customer Service Manager to join our team. This person should possess excellent customer service skills; these skills must be applied to both internal and external clients. A passion for technology will dictate success within our business sector. **Responsibilities**: **VIP Customer Service...

  • Customer Service Manager

    4 weeks ago

    Richmond Hill, Ontario, Canada Richmond Hill Toyota Full time

    Job Title: Customer Service SupervisorWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Richmond Hill Toyota.Job Summary:The Customer Service Supervisor will be responsible for leading a team of sales workers, ensuring excellent customer service, and driving sales growth. This is a key role that requires strong...

  • Customer Service Manager

    3 weeks ago

    Richmond, British Columbia, Canada Applewood Motors Richmond Inc. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Manager to join our team at Applewood Motors Richmond Inc. The ideal candidate will have excellent communication and leadership skills, with the ability to motivate and guide a team of sales professionals.Key ResponsibilitiesAssign sales workers to duties and ensure they have the necessary training...

  • Customer Service Account Manager

    1 month ago

    Richmond, Canada The Radius Group Full time

    **VALUE OF THIS ROLE** As an **Account Manager**, you play a pivotal role in delivering exceptional customer service, supporting our vision of building long-lasting relationships that create ‘customers for life.’ You’ll actively contribute to process improvements, ensuring efficiency and enhanced customer experiences. If you are looking for a...

  • Customer Service Manager

    4 weeks ago

    Richmond, British Columbia, Canada Applewood Motors Richmond Inc. Full time

    Customer Service Supervisor Job DescriptionWe are seeking a highly skilled Customer Service Supervisor to join our team at Applewood Motors Richmond Inc. As a key member of our sales team, you will be responsible for providing exceptional customer service, leading a team of sales representatives, and driving sales growth.Key Responsibilities:Team Leadership:...

  • Customer Service Manager

    4 weeks ago

    Richmond, British Columbia, Canada Applewood Motors Richmond Inc. Full time

    Customer Service Supervisor Job DescriptionWe are seeking a highly skilled Customer Service Supervisor to join our team at Applewood Motors Richmond Inc. As a key member of our sales team, you will be responsible for providing exceptional customer service, leading a team of sales representatives, and driving sales growth.Key Responsibilities:Team Leadership:...

  • Customer Service Manager

    2 months ago

    Richmond, British Columbia, Canada Applewood Motors Richmond Inc. Full time

    Customer Service Supervisor Job DescriptionWe are seeking a highly skilled Customer Service Supervisor to join our team at Applewood Motors Richmond Inc. As a key member of our sales team, you will be responsible for providing exceptional customer service, leading a team of sales representatives, and driving sales growth.Key Responsibilities:Team Leadership:...