Assistant General Manager

6 months ago


Halifax, Canada Planet Fitness - Taymax Group Full time

Halifax (Halifax Shopping Centre - Annex)

7101 Chebucto Road, Halifax, NS B3L 1N3, Canada

It's fun to work in a company where people truly BELIEVE in what they're doing
- We're committed to bringing passion and customer focus to the business._

We are looking for an Assistant Manager to join our team As an integral member of our team, this position will be responsible for assisting in the oversight of club operations to ensure an exceptional "Judgement Free" member experience. The Assistant Manager will work closely with the Club Manager to build a positive and enthusiastic team atmosphere as well as a financially successful club.

Essential

**Responsibilities**:

- Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.
- Assist in maintaining a welcoming atmosphere for all members, prospective members and guests, and ensuring staff follows superior customer service guidelines.
- Assist with Staff Management and provide backup support to Club Manager as needed.
- Assist in scheduling and supervising staff to ensure that all shifts are regularly covered.
- Ensure staff is providing a superior customer experience at all times.
- Assist in resolving or escalating employee issues or concerns.
- Assist in approving and processing weekly club payroll preparing necessary paperwork in a timely manner.
- Provide backup support as needed for any employee who is absent.
- Lead by example with involvement in all front desk related activities.
- Greet members and guests, providing exceptional customer service to ensure that everyone feels welcome
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system, tour and sign up new members, log amenities and communicate updates or events to members and guests.
- Facilitate all member requests and help to resolve any member issues and questions.
- Assist in overseeing cleanliness and maintenance of facility.
- Keep the front desk area and lobby clean and orderly.
- Participate in regular facility cleaning and club upkeep such as mopping up skills, trash removal, cleaning windows and mirrors, and re-racking weights.
- Oversee the safety of employees, members and club property by determining when equipment or facilities are in need of repair and communicating to the Facilities and Maintenance team in a timely manner.
- Assist in ordering of supplies using specific budget based on club requirements.
- Assist in tracking various statistics and reports on a weekly, monthly, and annually basis.
- Assist in managing marketing efforts to ensure that all staff are aware and trained on all marketing promotions.
- Other duties as assigned based on club needs.

Qualifications/Requirements
- Must be 18 year of age or older.
- High school diploma/GED equivalent required.
- One to two years of experience working in a customer service environment preferably in a similar gym or retail environment.
- Current CPR Certification required.
- Basic computer proficiency (Microsoft Office Suite).
- Strong customer service and problem resolution skills.
- Solid supervisory, diplomacy and listening skills.
- Hard working, enthusiastic, energetic and a passion for health and fitness
- Ability to work independently as well as part of a team.
- Must have a valid driver's licence, acceptable driver record and must have own reliable means of transportation.

Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group.



  • Halifax, Canada Boston Pizza International Inc. Full time

    Description:Assistant General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversee the daily operations of the Restaurant. This includes the training, development, staffing, scheduling, and performance management of the Front of House team members. The Assistant General Manager is responsible for ensuring that our most important...


  • Halifax, Canada Lord Nelson Hotel Full time

    As a locally owned landmark hotel, the Lord Nelson Hotel & Suites has earned a reputation for serving excellence. We offer a variety of positions under one roof, creating a great opportunity for mobility and growth. Our most essential resource is our employees. Join the best team in Halifax and be a part of the legend! OVERVIEW: The Assistant General...


  • Halifax, Canada PVI Holdings, Inc. Full time

    **Summary**: Manages sales activities of organization by performing the following duties personally or through subordinate supervisors. Essential Duties and Responsibilities include the following. Other duties may be assigned. - Maintains and grows existing assigned accounts in Canada. Stay involved with all existing contacts and customers whether assigned...


  • Halifax, Canada Murphy Hospitality Group Full time

    At Murphy Hospitality Group, we pride ourselves on an exceptionally high standard of quality service and products. It takes the best people to reach this higher standard of excellence. We believe in extensive training and providing our people with an excellent benefits program, competitive wages, advancement, and professional development opportunities. At...


  • Halifax, Canada The Pint Public House Halifax Full time

    **Description** We're going to assume if you're looking at this you reckon you can do the job... so we are going to keep things simple! Looking for a talented leader in hospitality to complement our team - responsible for supporting the General Manager and heading up the Service Department... ensuring that we exceed expectations of our guests and providing...

  • General Manager

    5 months ago


    Halifax, Canada CARSTAR Canada Partnership, LP. Full time

    The General Manager is the person with sole accountability for the entire operation of the respective facility. The General Manager will manage all aspects of the business from associates to the product used in the work process. It is the General Manager's responsibility to ensure the success of the facility in all areas of the business. The General Manager...


  • Halifax, Canada Walmart Canada Full time

    **Position Summary... **:To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales. **What you'll do...**: 1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management...


  • Halifax, Canada Province of Nova Scotia Full time

    **Department**:Service Nova Scotia **Location**:HALIFAX **Type of Employment**:Permanent **Union Status**:Exclusion - Non Union - NSPG **Closing Date**:24-Nov-23 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: At Service Nova Scotia, we impact every citizen, business and municipality in Nova Scotia. We conduct over five million...


  • Halifax, Canada Harvest Clean Eats Full time

    In any business, the general manager must have a grasp of all facets of the restaurant. Every manager should be able to hop on the line and help with a lunch rush, make smoothies & coffee or even be able to fill in for a prep shift if necessary. The General Manager is responsible for managing productivity and labor cost to ensure the restaurant is...


  • Halifax, Canada Walmart Canada Full time

    **Position Summary... **:To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales. **What you'll do...**: 1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management...


  • Halifax, Canada CARSTAR Canada Partnership, LP. Full time

    The General Manager is the person with sole accountability for the entire operation of the respective facility. The General Manager will manage all aspects of the business from associates to the product used in the work process. It is the General Manager's responsibility to ensure the success of the facility in all areas of the business. The General Manager...


  • Halifax, Canada Service Inspired Restaurants Full time

    Overview Our Story At Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to...


  • Halifax, Canada CARSTAR Canada Partnership, LP. Full time

    The General Manager is the person with sole accountability for the entire operation of the respective facility. The General Manager will manage all aspects of the business from associates to the product used in the work process. It is the General Managers responsibility to ensure the success of the facility in all areas of the business. The General Manager...


  • Halifax, Canada Province of Nova Scotia Full time

    **Department**:Service Nova Scotia **Location**:HALIFAX **Type of Employment**:Permanent **Union Status**:Exclusion - Non Union - NSPG **Closing Date**:28-Feb-24 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: At Service Nova Scotia and Internal Services, we impact every citizen, business and municipality in Nova Scotia. We...


  • Halifax, Canada Burger King - FMI Group Full time

    **Location: 6049 Young Street, Halifax, Nova Scotia** You've got the makings of a superstar. As an Assistant Manager, you'll be an important member of the management team. You'll tackle a whole host of restaurant responsibilities with the help of your team. And with enough time, training and experience, you'll have the tools to take that next step towards...

  • Assistant Manager

    7 months ago


    Halifax, Canada Moxies Full time

    Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. You will have the opportunity to lead different areas of the restaurant while maintaining a development-focused outlook; we are here to train, mentor and develop you while supporting your career and...

  • Assistant Manager

    6 months ago


    Halifax, Canada Lot Six Bar & Restaurant Full time

    Lot Six Bar & Restaurant is looking for an experienced, enthusiastic, Assitant General Manager, with a focus on Administrative and Event Planning Operations for the Restaurant. **Responsibilities** - The Assistant Manager is responsible for assisting the General Manager by overseeing the daily operations of the venue, including the selection, development...

  • General Manager

    7 months ago


    Halifax, Canada Murphy Hospitality Group Full time

    At Murphy Hospitality Group, we pride ourselves on an exceptionally high standard of quality service and products. It takes the best people to reach this higher standard of excellence. We believe in extensive training and providing our people with an excellent benefits program, competitive wages, advancement, and professional development opportunities. At...

  • General Sales Manager

    7 months ago


    Halifax, Canada Audi Halifax Full time

    Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the “Trusted Destination for Everything Auto” for employees and customers alike. **Audi Halifax** is seeking a **General Sales Manager** to join our team! The **General Sales Manager** with **Audi Halifax** is responsible for overseeing all...

  • General Manager

    6 months ago


    Halifax, Canada The Pint Public House Halifax Full time

    **Description** We're going to assume if you're looking at this you reckon you can do the job... so we are going to keep things simple! We need someone to lead the operations of one of the busiest bar & restaurants in downtown Halifax. With a 200 capacity rooftop patio, 372 capacity main floor and 190 capacity live music basement venue there's a lot going...