Manager, Assistant Deputy Registrar General, Vital

7 months ago

Halifax, Canada Province of Nova Scotia Full time

**Department**:Service Nova Scotia

**Location**:HALIFAX

**Type of Employment**:Permanent

**Union Status**:Exclusion - Non Union - NSPG

**Closing Date**:28-Feb-24 (Applications are accepted until 11:59 PM Atlantic Time)

**About Us**:
At Service Nova Scotia and Internal Services, we impact every citizen, business and municipality in Nova Scotia. We conduct over five million client interactions each year through the various programs and services we deliver on behalf of government. We continuously strive to make our programs and services more responsive to the needs and expectations of Nova Scotians and to make it simpler for citizens, business and municipalities across the province to interact with government. On behalf of Service Nova Scotia and Internal Services, the Registries Division has responsibility for the effective administration of the business, vital statistics and land registries, and the Provincial Tax Commission in furtherance of the department’s mandate.

**About Our Opportunity**:
In this leadership role you will develop innovative solutions to resolve customer service issues and problems within the provisions of the applicable statutes and regulations while considering privacy and security requirements. You will oversee a diverse group of staff, promoting a culture of teamwork and cooperation, ensuring that the provisions of the collective agreement are appropriately considered; accommodate the requirement of external partners and stakeholders within the resource capacity of the unit; and resolve disputed issues with internal and external partners as well as service providers as the issues are escalated.

**Primary Accountabilities**:
The primary accountabilities of this position include but are not limited to:

- Provide expert advice regarding any matter arising under the three above-mentioned statutes.
- Manage and supervise a team of employees through providing effective guidance to support their work through training, process improvements, performance management, and providing feedback; as well as developing, maintaining and implementing effective communication processes within the group.
- Effectively managing Vital Statistic’s human resources through handling staff disciplinary matters, attendance management and acting as the first step in the grievance process.
- Ensuring employees have a safe and secure work environment and that human resources and occupational health and safety act, policies and guidelines are followed.
- Provide issue assessment and prioritization related to programs within Vital Statistics.
- Facilitate program improvements within Vital Statistics
- Manage all Agreements (SLAs and MOUs) within the Vital Statistics program
- Ensure that release of, or access to, highly sensitive vital event data or information is consistent with privacy principles and Vital Statistic’s legislation and regulations.
- Ensure that all records of life events in the province of Nova Scotia are safely and permanently retained for future generations as required by Statute.
- Support the Director / Deputy Registrar General in the management and optimization of the Vital Statistics program.

**Qualifications and Experience**:
The following are considered strong assets:

- Knowledge and experience in program delivery in a legislated environment.
- Demonstrated ability to manage working relationships with provincial and federal government departments.
- Experience assisting with program evaluation, legislation and policy development, and priority setting for the Vital Statistics program.
- Ability to communicate fluently in both French and English.

Leadership competencies required at this level of work are: Analytical Thinking; Action Management; Team Leadership; Initiative; Effective Interactive Communication; Partnering & Relationship Building; Intercultural & Diversity Proficiency

**Benefits**:
Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offering and eligibility criteria.

**What We Offer**:

- Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
- An engaged workplace where we foster respect and recognition.
- Forward-thinking policies and strategies.
- Mentorship through iNSpire; a new formal, interdepartmental mentorship program that connects employees so they can gain knowledge and experience to support their career development.
- Countless Career Paths for Nova Scotians.
- Department Specific Flexible working schedules.

**Pay Grade**:_ _EC 12

**Salary Range**:_ _$3,561.95 - $4,452.43 Bi-Weekly

**Employment Equity Statement**:
Current government employees may access this posting through the link below:

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