Logistics Coordinator

4 weeks ago

Burlington, Canada West GTA Healthcare Shared Services Full time

**DOES A HIGHER‐PURPOSE ORGANIZATION INSPIRE YOU?**

If yes, come and experience a company that directly impacts patient care. Shared Services West (SSW) adds Value to our member hospitals and customers in support of Health Care Excellence by providing leadership in integrated and innovative service delivery.

Established in 2001, Shared Services West is a not-for-profit shared services organization with expertise in supply chain management, process optimization, and redevelopment planning. Working collaboratively with our stakeholders, we deliver cost-efficient services with a focus on innovative solutions.

As a company, we represent family ethos. We are proud of our flexible, family‐feel culture and values: People First, Commitment to Excellence, Champions of Change, and Working Together, which are at the heart of our company. They set the standard for how we behave and work.

**IS THIS YOU?**

**JOB SUMMARY**:
Reporting to the SSW Executive Lead, Supply Chain Operations, the Logistics Coordinator is a true ambassador of SSW’s vision, mission and values. This role is accountable for regional backorder management, product conversion and new contract execution, coordination and tracking of product recalls, occasional in-hospital activities, occasional supervisory support for sick and vacation coverage, and other projects as required.

**BACKORDER MANAGEMENT**
- Daily review of stockless backorder report
- Action backorders, following SSW backorder process
- Escalate “critical” backorders as necessary
- Work with 3PL on developing seamless substitute process
- Collaborate with SSW BI to design/develop a substitute database record that can be easily accessed for each hospital organization
- Coordinate sourcing of alternate products with SSW Sourcing, hospital logistics teams and clinical leads where required
- Pro-actively identify any risks associated with backorders

**PRODUCT CONVERSIONS**
- Collaborate with 3PL and SSW Logistics team with timing and execution of product conversions ensuring on-time implementation.
- Collaborate with Sourcing on SSW Conversion Dashboard to ensure seamless information/data transfer
- Compile all product usage reports as required by hospital
- Document conversion process in a policy and workflow diagram

**RECALL MANAGEMENT**
- Ensure prompt response to all recall alerts
- Coordinate with Hospital Logistics Teams, 3PL, Hospital Risk Management and other Vendors as required to ensure all Recall action items are completed promptly

**LOGISTICS SUPPORT**
- Occasional relief of in-hospital logistics supervisors for vacation and sick coverage
- Ad-hoc projects as required by SSW Executive Lead, Supply Chain Operations
- Compile reports as required by SSW Logistics Staff

**OTHER SKILLS REQUIRED**
- Computer - Advanced MS Excel skills. Experience in using pivot tables.
- Data Analytics - Ability to take raw data, quickly analyze and create custom reporting.
- Data Interpretation - Quickly able to identify trends in data
- Financial - Efficiently calculate cost impact by hospital in the event of a backorder or recall
- Customer focused - Establishes and maintains effective working relationships with hospital staff, residents, customers, employees, contractors
- There will be a skills portion of the interview process to take raw data and develop a report._

**EXPERIENCE AND EDUCATIONAL**

**REQUIREMENTS**:

- College Diploma or University degree in business or supply chain related field is an asset.
- CSCMP, P. Log or other supply chain related designation is preferred.
- Minimum of 3 years work experience in supply chain or logistics support role
- Leadership Experience and Hospital Experience an asset

**WORK ENVIRONMENT**
- Site location -Hybrid 3-5 days per week in Burlington head office, Ontario
- Office hours are generally 8:00 AM to 4:00 PM (with some flexibility), Monday to Friday.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

**SSW Employees Enjoy**:

- Generous vacation entitlement
- Participation in one of Ontario’s top defined‐benefit pension plans (Healthcare of Ontario Pension Plan)
- Employee & Family Assistance Program
- Flexible environment
- Hybrid work environment (office and/or remote)
- Family‐feel culture
- Summer hours
- Pet‐friendly office

**For the health and safety of our staff and the staff of member and customer hospitals that we support directly, SSW requires new hires to be fully vaccinated against COVID-19. Healthcare workers are at increased risk of getting COVID-19 due to the nature of their job. Since SSW staff work closely and often directly with the essential frontline workers, the vaccine gives an added layer to protect ourselves and our hospital staff against COVID-19. Supported medical accommodation requests will be considered as required by law.**

**Job Types**: Full-time, Fixed term contract

Schedule:

- Day shift

COVID-19 considerations:
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