Customer Service/inside Sales
3 days ago
Customer Service/Inside Sales - Construction Materials
Conuvo Construction Materials is Western Canada’s most innovative construction material distributor. As a family-owned and operated business, we treat employees like part of the family and look for the very best. With such rapid expansion there is ample opportunity for development and growth.
We are looking for a Customer Service / Inside Sales Representative to handle inbound customer calls and walk-ins from our Port Coquitlam, BC office. If you have a passion for customer service and building relationships then this is the position for you
**What we can Offer**:
- Competitive wages and vacation time
- Full scope benefits package (health, dental, life, disability, etc.)
- Employee assistance programs
- Employee perks and discounts
- Employee referral bonus
- Opportunities for training and professional development
**Responsibilities**:
- Respond to inquiries for product pricing and provide customer quotations
- Provide timely response for questions/concerns regarding product timelines
- Aid with the procurement of materials from vendors
- Answering incoming phone calls from customers and vendors
- Maintaining good customer relations and ensuring high degree of customer service
- Greeting walk-in customers and managing the product showroom
- Coordinate inventory levels in showroom
- Office administrative duties including scanning, filing, organizing, and cleanup
- Other duties as may be assigned
**Qualifications**:
- Previous customer service experience with construction materials
- Excellent verbal and interpersonal skills both in-person and on the phone
- High school diploma or equivalent
- Reliable transportation and valid driver’s license
- Strong computer skills, including Outlook and Microsoft Office
- Willingness to learn and adapt to changing work environment
**Hours of Work**:
Regular work week will be Monday through Friday 7:30am - 4:30pm.
RMC Group of Companies is an Equal Opportunity Employer and operates without discriminating on the basis of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, mental or physical disability or pardoned criminal conviction.
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