Training & Process Specialist

6 months ago

Saskatoon, Canada Saskatchewan Blue Cross Full time

Saskatchewan Blue Cross®, one of Saskatchewan’s Top Employers, is currently recruiting for a full-time permanent_ Training & Process Specialist _in the Life & Disability Services Department. This position offers the flexibility to work in office or participate in hybrid options based out of our Saskatoon or Regina office.

**J**OB FUNCTION**

If you are strong in developing and delivering department training and development programs, then we’re looking for you Reporting to the Manager, Life & Disability Services, the Training & Process Specialist is responsible for supporting the department in developing and refining processes and procedures, communication documents, and best practices. The Training & Process Specialist will also maintain a partial caseload of disability case files.

**WHY CHOOSE SASKATCHEWAN BLUE CROSS?**

We’re driven by a mission to empower communities on their journey to whole health and wellness, and have a lot of exciting things ahead of us. We’re improving our members’ experiences through investment in our people, technology, services, and products. When you join our team, you’re joining an organization where employees are valued, recognized for their contributions, and empowered to make us stronger. The wellbeing of our employees, our members, our partners, and our communities is at the heart of our operations.

Our industry is evolving fast, and so are we We’re looking for people who:

- Share our values
- Believe that creating great experiences is totally within their control
- Collaborate and always set others up for success
- Build positive relationships and an understanding of what people’s needs are
- See solutions and possibilities (not problems)
- Are simply outstanding at what they do

**DUTIES & RESPONSIBILITIES**
- Assess department training needs by identifying performance gaps, determining the cause of gaps, and identifying effective solutions
- Design and facilitate training and development efforts through the creation of effective learning objectives, materials, and environment
- Develop, update, and maintain documentation and materials for training programs
- Work with mentors and senior staff members to ensure new staff experience a smooth transition into their roles
- Act as a resource for internal stakeholders providing functional expertise and knowledge
- Maintain professional and technical knowledge; remain current with best practices, industry trends, and product knowledge through professional networks, research, and educational opportunities
- Prepare and deliver presentations to the department on best practices, process, and procedure updates and other materials
- Support Quality Assurance Department Audits through the development and delivery of a QA program
- Responsible for disability claim eligibility decisions and payment approvals in accordance with contractual provisions
- Initiate and perform the analysis, investigation, and assessment of disability claims, documenting case management plans and goals, determine appropriate action, and determine eligibility for benefits
- Conduct and document complete and thorough disability assessments through phone interviews with both the claimant and employer, careful review of medical information, analysis of job description information, and discussions with Medical Consultants
- Develop and manage effective return to work strategies with input and support of the claimant, employer, and other key stakeholders
- Effectively and confidently communicate claim decisions in writing and by telephone to all stakeholders, while considering how certain outcomes may affect all parties involved

**QUALIFICATIONS & SKILLS**
- Completion of a post-secondary Bachelor’s degree, Diploma, or certificate program in a related program, and a minimum of 3 years of case management experience is required. Demonstrated experience providing business and training analysis, creating training content, and delivering training is preferred. An equivalent combination of training and experience may be considered
- Training and experience in counseling, vocational planning, and/or conflict resolution would be an asset
- Experience in coaching, mentoring, or the delivery of adult education would be an asset
- Knowledge of applicable laws and regulations, including but not limited to CPP, Workers Compensation, and other publicly sponsored worker assistance programs would be considered an asset
- Possess superior communication skills (oral, written, and listening) and adept at explaining concepts and giving direction
- Demonstrate strong computer skills with a working knowledge in Microsoft Word and Excel, and the ability to easily learn new software programs
- Strong coaching skills; one on one and in a team setting
- Legally entitled to work in Canada on an unrestricted basis
- Criminal Record and background check satisfactory to Saskatchewan Blue Cross

SBCCareers

  • Welding Training Specialist

    6 months ago

    Saskatoon, Canada JNE Welding Full time

    Saskatoon SK S7R 1A3 A DES NEDHE & PETER BALLANTYNE DEVELOPMENT PARTNERSHIP T 306-242-0884 F 306-242-0803 Welding Training Specialist JNE Welding is one of the most diverse custom steel fabricators in Western Canada providing engineer - to-order, custom steel fabrications to the mining, petroleum, gas, heavy oil, energy, and environmental sectors. We...

  • Manufacturing Operations Training Specialist

    2 weeks ago

    Saskatoon, Saskatchewan, Canada Crestline Coach Ltd Full time

    About Crestline Coach LtdCrestline Coach Ltd is a well-established organization in Saskatoon, SK, renowned for its commitment to safety, innovation, and durability. As North America's leading ambulance manufacturer and Canada's largest supplier of small to mid-size commercial buses, we strive to set industry standards.Job Description: Manufacturing...

  • Senior Process Specialist

    2 months ago

    Saskatoon, Canada Hatch Full time

    Requisition ID: 92018 Job Category: Metals Location: Saskatoon, SK, Canada  Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward...

  • Manufacturing Operations Training Specialist

    2 weeks ago

    Saskatoon, Saskatchewan, Canada Crestline Coach Ltd Full time

    Role OverviewWe are seeking a skilled Manufacturing Operations Training Specialist to join our team at Crestline Coach Ltd in Saskatoon. The ideal candidate will have experience in training, leadership, or process improvement within a manufacturing environment.Key ResponsibilitiesDesign and implement comprehensive training programs for new hires and existing...

  • Senior Process Specialist

    1 month ago

    Saskatoon, Saskatchewan, Canada Hatch Full time

    Senior Process Specialist - Mineral ProcessingAt Hatch, we're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. We're seeking a highly skilled Senior Process Specialist to join our Metals Business Unit in the Minerals Processing practice.The successful candidate will be part of the Mineral...

  • Training and Development Specialist

    1 week ago

    Saskatoon, Saskatchewan, Canada Canadian Blood Services Full time

    About the OpportunityWe are seeking a Training and Development Specialist to join our dynamic Donor Relations and Collections team in Saskatoon.In this role, you will support all Supply Chain training activities within the Region, in accordance with Canadian Blood Services regulations, standards, and good manufacturing practices.Key...

  • Process Optimization Specialist

    1 week ago

    Saskatoon, Saskatchewan, Canada Hatch Full time

    About the RoleWe are seeking a highly experienced Process Optimization Specialist to join our Minerals Processing team at Hatch.As a key member of our team, you will be responsible for leading engineering tasks on projects, ensuring that they are completed within allocated budgets and schedules. You will also be expected to provide technical guidance on...

  • Training and Capacity Building Specialist, Scpor

    5 months ago

    Saskatoon, Canada University of Saskatchewan Full time

    **Training and Capacity Building Specialist, SCPOR**: **Primary Purpose**: The Saskatchewan Centre for Patient-Oriented Research’s vision is working together for a healthier Saskatchewan through patient-oriented research (POR). POR brings patients and those around them (family, friends, and community) together as partners in research, along with health...

  • Lead Process Specialist

    2 weeks ago

    Saskatoon, Saskatchewan, Canada Hatch Ltd. Full time

    Senior Process Specialist JobHatch Ltd. is a global engineering firm that helps clients achieve better project outcomes through positive change. As a Senior Process Specialist, you will be part of the Minerals Processing team and work on various commodities.This role involves managing interactions with Mining, Hydrometallurgy, Engineering, Processing, and...

  • Senior Process Specialist

    3 weeks ago

    Saskatoon, Saskatchewan, Canada Hatch Full time

    Job Title: Senior Process Specialist - Minerals Processing ExpertJob SummaryWe are seeking a skilled Senior Process Specialist - Minerals Processing Expert to join our Metals Business Unit in the Minerals Processing practice. As a key member of our team, you will provide engineering services and/or field support, with a focus on mineral processing. This is...

  • Product Demonstrator

    6 months ago

    Saskatoon, Canada Naturally Amped Full time

    Naturally Amped Product Demonstrator Naturally Amped is looking for talented, outgoing, product demonstrators and brand ambassadors in the Saskatoon area. - Are you:_ - _17 years or older_ - _Customer service oriented_ - _Looking for a flexible part-time schedule and available most weekends_ - _Comfortable interacting with customers and management in a...

  • Senior Process Specialist

    4 weeks ago

    Saskatoon, Saskatchewan, Canada Hatch Full time

    Job Title: Senior Process SpecialistJob Summary: We are seeking a highly skilled Senior Process Specialist to join our Minerals Processing practice in the Metals Business Unit. As a key member of our team, you will provide engineering services and/or field support to our clients, leveraging your expertise in process engineering to deliver innovative...

  • Senior Process Engineer

    4 weeks ago

    Saskatoon, Saskatchewan, Canada Hatch Ltd. Full time

    Senior Process Specialist - Mineral ProcessingHatch Ltd. is seeking a highly skilled Senior Process Specialist to join our Metals Business Unit in the Minerals Processing practice.The ideal candidate will have extensive experience in minerals processing, metallurgy, or a related field, with a strong background in process engineering and commissioning. They...

  • Senior Process Specialist

    4 weeks ago

    Saskatoon, Saskatchewan, Canada Hatch Full time

    Job SummaryHatch is seeking a skilled Senior Process Specialist to join our Metals Business Unit in the Minerals Processing practice. The successful candidate will provide engineering services and/or field support, and may be required to act as Lead Process Engineer on specific assignments.Key ResponsibilitiesManaging interactions with Mining,...

  • Quality, Training, and Responsible Care Specialist

    5 months ago

    Saskatoon, Canada ERCO Worldwide Full time

    ERCO Worldwide has operated for over 100 years, focused largely on the production and supply of in-organic products along with technology for the production of chlorine dioxide. Today, ERCO’s major business areas include sodium chlorate, chlor-alkali products, sodium chlorite, and chlorine dioxide technology. The ERCO business serves a number of key...

  • Regional Training

    5 months ago

    Saskatoon, Canada AutoCanada Inc. Full time

    **Regional Training & Development Specialist - Finance and Insurance** **Saskatoon** At AutoCanada we are passionate about our business, customers, and talent! To be successful we need the best people to curate exceptional experiences for our customers. As a company we are committed to providing our employees with meaningful and challenging work, an...

  • Mineral Processing Engineer in Training Role

    1 week ago

    Saskatoon, Saskatchewan, Canada Hatch Full time

    About the RoleHatch is seeking a New Graduate Mineral Processing EIT to join our team in Saskatoon. As a technical resource on challenging projects, you will apply analytical, conceptual, research, and planning skills to design various processes for precious metals and base metals projects.You will work closely with senior engineers and designers, providing...

  • Welding Training Specialist

    6 months ago

    Saskatoon, Canada JNE Welding Full time

    JNE Welding is one of the most diverse custom steel fabricators in Western Canada providing engineer-to-order, custom steel fabrications to the mining, petroleum, gas, heavy oil, energy, and environmental sectors. We strive to be an employer of choice - creating meaningful opportunities for Saskatchewan workers. **Position Responsibilities**: - Conducting...

  • Training Coordinator

    5 months ago

    Saskatoon, Canada Denison Mines Corp Full time

    **Training Coordinator** Join Denison Mines, where Powering People, Partnerships, and Passion goes beyond words - it's the ethos that propels us forward. Embrace a dynamic career with a rapidly growing Canadian uranium mining company that values your talents and fuels your success.*** **THE ROLE**: Reporting to the Operational Readiness Lead, the **Training...

  • Training Coordinator

    6 months ago

    Saskatoon, Canada Denison Mines Corp Full time

    **Training Coordinator** Join **Denison Mines**, where _Powering_ People, Partnerships, and Passion goes beyond words - it's the ethos that propels us forward. Embrace a dynamic career with a rapidly growing Canadian uranium mining company that values your talents and fuels your success.*** **THE ROLE**: Reporting to the Operational Readiness Lead, the...