General Manager

3 weeks ago

Sherwood Park, Canada Sherwood Park Mall - Primaris REIT Full time

Reporting to the Regional Manager, Operations, the General Manager at Sherwood Park Mall will be responsible for executing Primaris’ strategic vision in every aspect of the property including the financial, marketing, leasing and service divisions at the property. The General Manager will be accountable to all tenants, customers, employees and other stakeholders.

**Role Responsibilities**
- Prepare, oversee and closely monitor the operating budget and accounts receivable
- Manage annual G&A budget
- Regularly review operating budgets and accounts receivable
- Monitor key financial measurement targets to provide analysis on accounts receivable, property expenses, property revenues, cash flows, etc.
- Ensure rent from all tenants is collected in full upon due date
- Escalate collection issues to RMs, Director, A/R, and Director, Operations for assistance
- Review opportunities for capital plan procurement synergies
- Develop, implement and communicate the property’s strategic plan
- Implement and communicate the company's asset management and corporate strategic plans
- Guide and assist each department manager in the development and implementation of strategic plans for their team and division (Specialty Leasing, Operations, Property Administration)
- Provide leadership, develop, and foster relationships with tenants, suppliers, staff and co-workers to increase team cohesiveness, achieve targets, and optimize business opportunities
- Supervise, coach, and train direct reports in the areas of Operations, Maintenance, Administration, Security, Specialty Leasing, etc. to exceed financial and service quality goals
- Mentor and evaluate direct reports through formal and informal discussions, including annual evaluations and goal setting sessions to enhance employee job satisfaction, foster employment stability and to maximize productivity
- Conduct annual performance reviews and coach direct reports accordingly
- Conduct periodic property inspection to ensure high levels of safety, cleanliness, and efficient operations
- Actively participate in the hiring and training processes, when required
- Responsible for the hiring and onboarding processes of direct reports
- Work in partnership with Leasing in the development of merchandise plans
- Deliver on reporting requirements, communications and responses to inquiries from various internal departments including senior management
- Update existing and create (ad hoc) property reports on a regular basis (i.e., Asset Management Reports, quarterly reforecasts, etc.)
- Provide exceptional customer service when interacting with all stakeholders (i.e., tenants, the public, employees)
- Develop positive public relations through participation in various community programs, such as occupying board positions (in compliance with Primaris’ Board Membership policy)and engaging in community activities
- Encourage team and individual involvement in community initiatives in alignment with corporate values
- Develop, implement and execute short, mid, and long-term strategies to enhance the net operating income stream of the property
- Mediate and resolve conflicts relating to tenants, suppliers, customers, etc.
- Ensure that sound relations with all tenants, suppliers, customers, etc. are being consistently maintained
- Support the Regional Manager and Director, Operations in the delivery of regional and national initiatives as requested
- Ensure policies and standards are observed
- Ensure consistent and thorough communication at the property
- Best practice development and implementation, analyze operational practices and recommend procedures to be implemented within the property
- Ensure quality and cost standards are being maintained and improved for all areas of operation at the property
- Ensure property procurement practices are in line with company policies
- Respond to media requests (Primaris media training required) relating to promotion of the property, community initiatives, etc.; escalate all other media requests
- Protect the interests of all stakeholders at all times
- Other duties as assigned

**Role Requirements**

**Formal Education and/or Certifications**
- Bachelor’s degree in Business Administration or related field
- BOMI courses or certifications
- Provincial Real Estate License preferred
- RPA, CPM, CSM or similar designation an asset

**Years of Experience**
- Minimum 5 years’ experience in shopping centre management with progressive levels of responsibility
- Minimum 3 years experience managing & leading a team

**Specialized knowledge, skills and abilities**
- Extensive knowledge of and experience using an ERP system (preferably Yardi)
- Excellent Microsoft Office skills
- Above average presentation skills
- Must be a strategic and focused individual who is committed to achieving goals using strategic plans and effective management skills
- Ability to work well within time constraints, able to effectively prioritize in a high demand environment
-

  • General Manager

    3 weeks ago

    Sherwood Park, Canada Three Robins Emerald Hills Full time

    **Three Robins Emerald Hills - Overview** Brand new facility is looking for an upbeat, enthusiastic person to help keep seniors engaged in living a fulfilling life. Three Robins Emerald Hills is a 112-suite active living apartment. This upscaled luxury apartment implements a robust recreational programming to provide residents with a unique community...

  • General Manager

    2 weeks ago

    Sherwood Park, Canada Cineplex Full time

    Work location: GLX Sherwood Park City: Sherwood Park What you will do: As the General Manager of this location, you will be accountable for the effective operation of the complex, ensuring company objectives, policies a,nd procedures are implemented and administered in support of the Cineplex Entertainment Mission Statement “Passionately Delivering an...

  • General Manager

    2 weeks ago

    Sherwood Park, Canada Chop Steakhouse & Bar Full time

    **Position: General Manager** **Overview** Are you looking for a position that combines pride and a sense of ownership while providing a stable income and a great career opportunity? Well, you are in luck! We are looking for an incredible General Manager who has a reputation of putting our guests and team first. This person will compliment our company...

  • General Manager

    1 week ago

    Sherwood Park, Canada Optima Living Full time

    **Let us welcome you home at Aster Gardens in Sherwood Park, AB** Optima Living operates Independent Living, Assisted Living, Supportive Living and Memory Care communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada. Our Vision: For every person to feel at home. This is truly supported by our credo....

  • General Manager

    4 weeks ago

    Sherwood Park, Canada Salto Gymnastics Club Full time

    **Job Posting - General Manager** - Salto Gymnastics Club (2025 Oak Street, Sherwood Park, AB)_ **Responsibilities**: **Customer Relationship Management**: - Foster enduring relationships with customers through exceptional customer service, both in-person and over the phone. - Proactively address inquiries and concerns, ensuring unparalleled customer...

  • General Manager

    21 hours ago

    Sherwood Park, Canada Salto Gymnastics Club Full time

    **Job Posting - General Manager** - Salto Gymnastics Club (2025 Oak Street, Sherwood Park, AB)_ **Responsibilities**: **Customer Relationship Management**: - Foster enduring relationships with customers through exceptional customer service, both in-person and over the phone. - Proactively address inquiries and concerns, ensuring unparalleled customer...

  • General Manager

    3 weeks ago

    Sherwood Park, Canada Optima Living Full time

    **Let us welcome you home to Aster Gardens in Sherwood Park, AB** Optima Living—founded in 2007—owns and operates innovative seniors’ living communities throughout Alberta and BC, taking an unprecedented approach to senior life. Our unique company culture is one where both residents and team members are family. Optima Living’s North Star, Let us...

  • General Manager in Training

    3 weeks ago

    Sherwood Park, Canada Planet Fitness Franchises Full time

    **General Manager in Training**: - Sherwood Park, AB / Edmonton West - **Full Time** Position - Weekdays: Monday through Friday 9am-7/5/3pm **Essential Duties and Responsibilities**: - Effectively recruit, lead, manage, communicate, train and develop an entire staff including Assistant Manager, Front Desk employees, and Fitness Instructors. - Ensure the...

  • General Labourer

    1 week ago

    Sherwood Park, Canada Arrow Transportation Systems Inc. Full time

    Overview: In Business since 1919 and still growing, Arrow is a leader in bulk commodity hauling, reload operations, freight management, logistics, consulting, and technology with operations throughout Canada and the U.S. We are looking for an for a General Labourer in Sherwood Park to join us and become part of our Arrow team! **_ For more information...

  • general manager

    4 weeks ago

    Sherwood Park, Canada TREHAN TAX LTD Full time

    general manager - financial, communications and other business services Verified Salary 87.90 hourly / 30 to 40 hours per week Terms of employment Permanent employment Full time Day, Evening, Morning Start date Starts as soon as possible Verified Source Job Bank #2888810 EducationExperience 3 years to less than 5 years Business...

  • general manager

    4 weeks ago

    Sherwood Park, Canada TREHAN TAX LTD Full time

    general manager - financial, communications and other business services Verified Salary 87.90 hourly / 30 to 40 hours per week Terms of employment Permanent employment Full time Day, Evening, Morning Start date Starts as soon as possible Verified Source Job Bank #2888810 EducationExperience 3 years to less than 5 years Business...

  • general manager

    4 weeks ago

    Sherwood Park, Canada TREHAN TAX LTD Full time

    general manager - financial, communications and other business services Verified Salary 87.90 hourly / 30 to 40 hours per week Terms of employment Permanent employment Full time Day, Evening, Morning Start date Starts as soon as possible Verified Source Job Bank #2888810 EducationExperience 3 years to less than 5 years Business...

  • General Manager

    4 weeks ago

    Sherwood Park, Canada TREHAN TAX LTD Full time

    Education: - Expérience: **Education**: - Bachelor's degree **Work setting**: - Business services - Consulting firm **Tasks**: - Allocate material, human and financial resources to implement organizational policies and programs - Authorize and organize the establishment of major departments and associated senior staff positions - Establish financial and...

  • General Manager

    4 weeks ago

    Sherwood Park, Canada Manjit S Gauba Professional Corporation Full time

    Education: Bachelor's degree - Experience: 5 years or more **Work setting**: - Finance **Tasks**: - Allocate material, human and financial resources to implement organizational policies and programs - Authorize and organize the establishment of major departments and associated senior staff positions - Establish financial and administrative controls;...

  • General Service Worker

    2 months ago

    Sherwood Park, Canada Heartland Housing Foundation Full time

    **Company Summary** Operating 12 facilities including seniors’ lodges, apartment buildings, and an affordable family housing complex, Heartland Housing Foundation is known as a strong, collaborative organization and a leader in the social fabric of the region. At Heartland Housing Foundation we are committed to our culture of service and excellence as we...

  • Manager, Ehs

    2 days ago

    Sherwood Park, Canada Aecon Group Full time

    **Come Build Your Career at Aecon!** As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to...

  • Resident Manager

    2 weeks ago

    Sherwood Park, Canada The Skyline Group of Companies Full time

    **Duties include**: - Apartment building management through rent collection. - Expense management. - Strong office administration and customer service. - Maintenance & cleaning. - Conduct and/or supervise all on-site activity in accordance with the specifications of Skyline and in line with all applicable legislation including Occupational Health and Safety...

  • Marketing Manager

    2 months ago

    Sherwood Park, Canada Sherwood Park - Primaris REIT Full time

    Reporting to the General Managers of both Sherwood Park Mall and St. Albert Centre, the main responsibility of the Marketing Manager is to effectively communicate, source, and execute property-level marketing initiatives. This will be achieved, in part, through the creation, development, and implementation of the overall strategic marketing plan of the...

  • Manager, EHS

    2 months ago

    Sherwood Park, Canada Aecon Full time

    Come Build Your Career at Aecon! As a Canadian leader in infrastructure development, Aecon is and building what matters for future generations to thrive! We lead some of the most impactful infrastructure of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and...

  • Manager, Operations

    2 weeks ago

    Sherwood Park, Canada Sherwood Park Mall - Primaris REIT Full time

    **Manager, Operations**: Primaris REIT is currently hiring a dedicated and enthusiastic Manager, Operations to join our team at our Sherwood Park Mall, Alberta. If you have a background in building operations, good leadership skills and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for you! As the Manager, Operations you...