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Wholesale Customer Service Specialist

6 months ago

Montréal, Canada DISTAULO Fruits & Vegetables Full time

**Wholesale Customer Service Specialist**

**Salary: $50,000 to $55,000 per year + Benefits**

**Responsibilities**:
Your role will be to offer support within the customer service department and help the Sales Department and our Customers by acting on a variety of requests including, but not limited to:
**Order Entry**
- Printing, entering, and confirming and /or cancelling all orders
- Working in customer portals to respond to inquiries and/or tickets
- Continuous review of customer vendor agreements to ensure correct procedures are followed

**Customer Service**
- Authorizing return and /or discount authorizations
- Analyzing case by case issues, problem solving to ensure complete customer satisfaction

**Qualification**:

- 3-5 years experience in customer service
- Previous experience working with retailers
- Demonstrate intermediate skills with Microsoft Office (Word & Excel)
- Must be bilingual
- Clerical and data entry skills
- Strong sense of organization
- Attention to detail
- Must be a team player.

**Salary**: From $50,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person