Trade Support Analyst I

5 days ago


Montréal, Canada eTeam Inc. Full time

Duration:0-9 month(s)

Description/Comment:
**Responsibilities**:

- Work with Front Office, P&L, Back Office, Third party vendors, and Application Support to resolve operational and booking issues
- Monitoring of operational risk by providing proper Front Office Support and ensuring the risk of fraud is set to a minimum
- Ensure accurate trading positions in FO system, the daily goal is to correct all discrepancies originated by system bugs, input mistakes, information loss
- Manage real-time trade booking exceptions internally between the trading desk and sales force
- Assist with project initiatives designed to improve and streamline existing processes
- Mitigate risk by reconciling discrepancies between the trading desk’s positions and the firm’s books and records
- Participate / assist in event processing and have a full understanding of the life cycle of a trade
- Collaborate with technology teams on the implementation of process flow improvements and efficiencies
- Contribute to quick resolution of trade issues by liaising with various groups including Front Office, Back Office, IT Team, P&L Controllers and Client Services
- Liaise with other Operation functions and other infrastructure groups to support a ‘one team approach
- Promote an efficient dialog/discussion with our internal and external partners
- Adhere to deadlines and objectives
- Where appropriate, ability to maintain and explain own position using logic in the light of differing views

**Minimum Required Qualifications**:

- Attention to detail and accuracy is imperative
- Previous experience (1 yr+) in a Derivative Middle office environment or prior experience in working with Trading/ Sales in a financial institution
- Strong academic background required
- Ability to work as part of a team in a “split team” organization
- Strong interpersonal and communication skills a must
- Flexibility to adapt to a new and changing environment
- Strong sense of risk and critical thinking
- Rigorous and very organized
- Maintains high quality of customer service
- Ability to effectively listen and communicate
- Display good relationship qualities, team spirit, and ability to work across teams

**Preferred Qualifications**:

- Strong qualification level in equity derivative markets. Financial market knowledge of derivatives products including TRS, ETFs, Equity Swaps, etc.
- Ability to multi-task and prioritize in a fast-paced environment
- Strong Excel/PC skills with proven ability to work with multiple systems

**FINRA Registrations Required**:
None



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