Volunteer Services Coordinator
2 months ago
**VOLUNTEER COORDINATOR (designated bilingual position)**
**Permanent Full-time Position - 37.5 hours per week**
***
The Volunteer Coordinator provides supervision and administrative support to the Volunteer Program here at MMH. The primary role will be to manage the recruitment, onboarding, ongoing communication, and scheduling functions for all MMH volunteer groups. Provides administrative support to the Visiting Hospice Service by setting up client EMR profiles for new service recipients as well as log volunteer visiting hours reported for community clients. Maintains good relationships with Residential Volunteers who provide support at the Hospice in a variety of roles (fundraising events, kitchen, reception, gardening, maintenance, residential care), as well as Visiting Hospice Services Volunteers who are at bedside with community clients wherever they call home.
**KEY AREAS OF RESPONSIBILITY**
- Recruits, interviews, onboards, and sets up training modules for all MMH volunteer applicants.
- Completes and manages monthly shift schedules for all volunteer group schedules.
- Coordinates meetings, workshops, educational and/or training events by booking meeting rooms and/or sites; confirms room set-up, equipment, and refreshment requirements.
- Assists in maintaining accreditation evidence for compliance audits.
- Recruits volunteers for department heads to support the MMH operation and Foundation events.
- Maintains and encourages active lines of communication with all volunteers and establish good rapport.
- Keeps accurate lists of active volunteer groups, monitors volunteer activity and follows up with inactive volunteers. Performs exit interviews and closes volunteer files in EMR.
**Necessary**:
- Fully bilingual - both written and oral - in French and English
- Minimum of five (5) years of experience in an administrative function
- Completion of post-secondary certificate or diploma
- Clear Vulnerable Sector Police Check
- Must complete the 30-hour HPCO Volunteer Training at time of hire
**Preferred**:
- Diploma or certificate volunteer management, hospitality, customer service, social services, or human resources in an asset
- Experience in hospice palliative care preferred
**Other Skills/Abilities**:
- Strong interpersonal and verbal/written communication skills
- A demonstrated capacity for empathy
- Affinity for volunteerism and ability to foster good interpersonal relationships
- Strong ability to prioritize tasks and meet reporting deadlines.
- Strong problem-solving skills
- Knowledge of relevant community resources
- A valid driver’s license and the use of a reliable vehicle
**SALARY**:starting at $27.50 per hour
**BENEFITS**: Group Health & Dental, Short-term & Long-term Disability, HOOPP pension plan
**Job Types**: Full-time, Permanent
Pay: From $27.50 per hour
Expected hours: 37.5 per week
**Benefits**:
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application question(s):
- "Fluent in both official languages.
Work Location: In person
Application deadline: 2024-11-26
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